Write a review

Go to business site

Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2600 reviews)

View other Shawbrook Bank products

4.88

Based on 2,600 reviews, last reviewed 19th Jan 2026

75900% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Bank Voting The results above tell you all you need to know about my thoughts about Shawbrook Bank. I've always found the staff friendly and helpful. I like them. Reviewed on: 19th January 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

Read all reviews See your review

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2600)

Review of the Shawbrook Bank, Savings:

Use at your peril!

Have tried several times to contact customer services - to no avail. Have waited on the phone for 50 mins with no answer and then was rudely disconnected. I transferred a sum of money and it has not appeared! Am extremely concerned and have no idea what to do now! Don't waste your time with this bank -.utterly incompetent!. Reviewed on: 14th May 2022

Shawbrook are always helpful

Shawbrook are always helpful and when I took out an Isa with them the rate remained the same. I had previously taken out another Isa with a different company and the rate went down in the second month Reviewed on: 16th January 2026

Always straightforward and informative

Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

Too soon. I am a recent investor. Reviewed on: 16th January 2026

Quality service

Good service underpinned by friendly knowledgeable staff. Reviewed on: 16th January 2026

ISA transfer from another provider dealt efficiently...

ISA transfer from another provider dealt efficiently & timely. Reviewed on: 16th January 2026

Worthwhile

Found quite easy to use and has the products that I require Reviewed on: 16th January 2026

Clear online communications keep me well informed.

Clear online communications keep me well informed about the status of my accounts. Reviewed on: 16th January 2026

Good savings rates

Shawbrook always offers good savings rates, are easy to deal with and were very helpful following an email issue last year. Reviewed on: 16th January 2026

Good rates over the years

consistently offering good interest rates Reviewed on: 16th January 2026

Staff are always friendly and polite.

Staff are always friendly and polite. If I message I get a response fairly quickly. Very good service. Reviewed on: 16th January 2026

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Deposit Account
from The Co-operative Bank 3.59 from 11 reviews
Savings
from National Counties Building Society 3.94 from 6 reviews
Savings
from Boom Community Bank 4.92 from 485 reviews

Want to see more from Shawbrook Bank?

Loans
from Shawbrook Bank 4.77 from 694 reviews
Mortgages
from Shawbrook Bank 3.15 from 9 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub