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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

I invested in an excellent product.

I invested in an excellent product. The application process was simple and trouble free. Reviewed on: 28th February 2024

Great rates

Great competitive savings rates and good customer service. Reviewed on: 28th February 2024

Easy to use website providing clear documentation.

Easy to use website providing clear documentation. Provides very competitive rates. I have used their products year on year. Reviewed on: 28th February 2024

Competitive rates, and easy to operate web site

Competitive rates, and easy to operate web site Reviewed on: 28th February 2024

easy setting up a savings account

easy setting up a savings account Reviewed on: 28th February 2024

simple and quick from application to confirmation of...

simple and quick from application to confirmation of account opening. Reviewed on: 28th February 2024

Great Interest.

Have been an online customer for three years, have not had any problems. Great rates of interest, higher than I could get on the high street. Kept up to date when I changed one ISA for another. Reviewed on: 28th February 2024

Excellent easy to use website.

Excellent easy to use website. Easy to set up. Reviewed on: 28th February 2024

Megaphone

Security on line and by phone very good. Interest rates are competitive and the customer is well informed and updated where necessary. Reviewed on: 28th February 2024

Excellent customer service and very competitive rate...

Excellent customer service and very competitive rates for saving account. Reviewed on: 28th February 2024

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