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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to use

Easy to use app and instructions when using savings platform Reviewed on: 14th January 2026

More customer attractive ISAs and savings than run o...

More customer attractive ISAs and savings than run of the mill banks Reviewed on: 14th January 2026

Great Bank. Great Rates. Great Service.

Had various savings products with them over many years. Very good bank. Good rates. Great service. Professional. Reviewed on: 14th January 2026

The web page is very easy to use and understand and...

The web page is very easy to use and understand and the customer service dept are very helpful Reviewed on: 14th January 2026

Very easy to deal with and competitive savings deals

Very easy to deal with and competitive savings deals Reviewed on: 14th January 2026

Good Banking Expetience

The website is easy to use, and the one time I called SHAWBROOK customer service was very good. Interest rates not as good as before and not even in the top few banks at present. Reviewed on: 14th January 2026

Excellent customer service.

Had 2 cash ISAs with Shawbrook in 2024/25. Excellent rates and excellent customer service when I needed to contact them regarding transfers in/out. No lengthy waits or queues to speak with an agent. They have always been extremely helpful. Website very good also. Reviewed on: 14th January 2026

Great rates on savings & online very easy to navigate.

Great rates on savings & online very easy to navigate. Reviewed on: 14th January 2026

competitive rates easy to use website, good response...

competitive rates easy to use website, good response to messages Reviewed on: 14th January 2026

Had several accounts for many years.

Had several accounts for many years. Never been a problem .Website very user friendly Reviewed on: 14th January 2026

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