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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Nice slick customer journey.

Nice slick customer journey. Hopefully you guys are working on a app soon! Reviewed on: 27th February 2024

Their communications are excellent

Their website and subsequent up dates - around maturity time are very easy to understand - they create huge confidence Reviewed on: 27th February 2024

One of the top banks for giving value for money

One of the top banks for giving value for money Reviewed on: 27th February 2024

The Shawbrook way

Easy to navigate information. Competitive products. Good knowledge of sector. Reviewed on: 27th February 2024

Easy to use, good rates and selection of products

Easy to use, good rates and selection of products Reviewed on: 27th February 2024

Ideal saving company

Understanding and knowledgeable agent when had the need to talk. Easy access and on line methods easy to follow. Competitive interest rates Reviewed on: 27th February 2024

STRAIGHT FORWARD EASY INFORMATION

STRAIGHT FORWARD EASY INFORMATION Reviewed on: 27th February 2024

Strong interest rates on my savings, easy to set up,...

Strong interest rates on my savings, easy to set up, totally worth it and brilliant process in total. Reviewed on: 27th February 2024

Great savings account

Looking tp put some of my savings in an easy access account with as good an interest rate as possible I found Shawbrook and it was everything I wanted. Haven't seen anything better since I went with them. Very pleased Reviewed on: 27th February 2024

Thorough in customer service, easy banking on line,...

Thorough in customer service, easy banking on line, customer friendly. Reviewed on: 27th February 2024

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