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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Customer Service etc.

Customer Service etc. are all very helpful people. Responses are quick after enquiries. Reviewed on: 14th January 2026

Easy to understand and user friendly.

Easy to understand and user friendly. Prompt responses, and kept me aware at each time when I need to take action. Reviewed on: 14th January 2026

Excellent rates & service

Easy to use. Excellent rates & customer service. Reviewed on: 14th January 2026

Very easy to navigate website Very good investment...

Very easy to navigate website Very good investment range supported by excellent communications and customer service Reviewed on: 14th January 2026

Always able to speak to a member of staff.

Always able to speak to a member of staff. They are always, helpful, polite and patient when answering questions Reviewed on: 14th January 2026

Easy to navigate

Easy to navigate your on line system. Very user friendly. Reviewed on: 14th January 2026

Excellent products and service.

Ver efficient website and competitive rates on products. Reviewed on: 14th January 2026

Helpful and polite staff

Helpful and polite staff and good returns on my money Reviewed on: 14th January 2026

Good helpful and polite advice.

Good helpful and polite advice. Competitive rates Reviewed on: 14th January 2026

Stress free experience

Staff and the internet system are always easy to work with. Reviewed on: 14th January 2026

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