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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2660 reviews)

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4.88

Based on 2,660 reviews, last reviewed 7th Feb 2026

81500% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Good rate of interest, easy to access account and mo... Good rate of interest, easy to access account and most important, I can speak to an advisor by telephone when I need to. Reviewed on: 7th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2660)

Review of the Shawbrook Bank, Savings:

Excellent service.

Excellent service. Good interest rates Reviewed on: 26th February 2024

Good all rounder

Shawbrook run an easy to use on line facility which is backed up with a very good and efficient telephone service . The messaging facility can have mixed results as there can be misinterpretation of the written word . The financial products may not be market leaders but are pretty close and the back up services give confidance to the user . Reviewed on: 18th January 2026

All good so far, nice a simple platform, only issue...

All good so far, nice a simple platform, only issue is no App currently as far as I know. Reviewed on: 18th January 2026

Service and efficiency

Easy to use and does what you want it to. Reviewed on: 18th January 2026

a simple savings transaction, good rates, clear comm...

a simple savings transaction, good rates, clear communications and a personal response to questions. Reviewed on: 18th January 2026

Best online experience

Very easy to set up and operate online. Good website and easy to understand and navigate. Very clear communication. ' Value' is difficult because of current economic uncertainties. Shawbrook up there with the better providers. Reviewed on: 18th January 2026

Genuine Customer Service

Use the phone directly to customer services. They are always interested ; informative and keen to provide a solution to any question we have had. No jargon ; no sales agenda, just genuine and honest helpfulness. Reviewed on: 18th January 2026

So easy and excellent rates.

So easy and excellent rates. Customer service is great too with quick responses. Reviewed on: 18th January 2026

I like the fact that there is the option to talk to...

I like the fact that there is the option to talk to someone…not everything can be sorted online Reviewed on: 18th January 2026

Easy to use ,important as a small saver chasing the...

Easy to use ,important as a small saver chasing the best rates . Reviewed on: 18th January 2026

A great bank.

A great bank. I like that you can speak to the bank on a phone and get good advice, even though I do most of my banking online. Reviewed on: 18th January 2026

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