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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7595 reviews)

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4.89

Based on 7,595 reviews, last reviewed 23rd Jan 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank for small business Great bank, customer support/service and ease of use. The app is is easy to use, and helps me run my business smoothly. Easy to contact and get replac... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7595)

Review of the Starling Bank, Business Account:

Simple, easy, free

Simple to use, makes accounting easier, instant updates to finances, free to use and no international charges. Reviewed on: 8th December 2018

Great bank for small business

Great bank, customer support/service and ease of use. The app is is easy to use, and helps me run my business smoothly. Easy to contact and get replacement cards etc Reviewed on: 23rd January 2026

By 2026 things across the board should be improving.

By 2026 things across the board should be improving. Not so. 90% of everyday life is getting more complicated, less efficient and just stressful. Then you get Starling. Absolutely everything you need to do is EASY. Any innovations they introduce genuinely make things better. Less stressful. Just the best banking experience ever Reviewed on: 22nd January 2026

Best business bank by far

Excellent, simple to use straightforward and responsive Reviewed on: 22nd January 2026

perfect except no interest paid on business account...

perfect except no interest paid on business account balance, unlike the personal account, which is great. Reviewed on: 22nd January 2026

Application process is amateurish

The business team will not talk to potential customers trying to apply. the initial questions are so basic its unlikely your business will fit so when they ask for proof of business activity you cant. They then dont explain or offer assistance. it is not the same standard as starling banking so dont be fooled. Reviewed on: 14th January 2026

Reply from Starling Bank Hi Geoffrey, Thanks for taking the time to share your review and feedback. We’re sorry to hear about your experience, and we want to address your concerns. Once an application has been submitted, our onboarding team will thoroughly review it. If we're unable to accept a document, they'll provide alternative options. Please feel free to get in touch with us again at 020 7930 4450 or [email protected]. We're keen to make things right. Team Starling Response date: 14th January 2026

A Disgrace to Call This a Bank

Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, but all of it — leaving me unable to pay suppliers, accept payments from clients, or run my operations. No explanation, no accountability, no concern for the damage they are causing. And the most absurd part? They blocked thousands of pounds of company funds just because of a single £75 chargeback. That’s like shutting down an entire airport because one passenger lost their luggage. Utterly irrational and destructive. My entire account has now been completely blocked for three days straight, creating damages that are close to irreparable for my business. Every hour lost means lost clients, lost credibility, and a reputation that will take months to rebuild — if at all. They claim to be “the future of business banking.” If this is the future, it looks like chaos, incompetence, and automated replies while real businesses are left to burn. Honestly, the only thing Starling seems good at is proving how quickly they can destroy trust and stability. If you value your business, your time, and your sanity — stay far, far away from Starling Bank. Unless, of course, you enjoy watching your hard-earned money locked away while they pat themselves on the back for “compliance.” Reviewed on: 14th September 2025

Reply from Starling Bank Hi Marco, we're sorry to hear about your experience. As a regulated bank, we're required to monitor accounts, which may result in restrictions. We appreciate how frustrating this must be and the position this can put you in. If you haven't already, raising a complaint helps us understand the impact of your experience: https://www.starlingbank.com/how-to-complain/. Again, we're truly sorry for the frustration and inconvenience this has caused. Team Starling Response date: 19th September 2025

A very easy to use, well priced business banking pro...

A very easy to use, well priced business banking product. Reviewed on: 6th September 2025

Reply from Starling Bank Hi John, thanks for your review. It's lovely to hear you're getting on well with the app and our Business Toolkit. We aim to make banking hassle-free, so we'll keep up the good work! Team Starling Response date: 7th September 2025

Fantastic online service - perfect for business banking

Fantastic online service - perfect for business banking Reviewed on: 2nd July 2025

Reply from Starling Bank Hi Jason, we're thrilled you're enjoying banking with Starling. Thanks for the review! Response date: 3rd July 2025

They do not work with complex company structures.

They do not work with complex company structures. Reviewed on: 17th April 2025

Reply from Starling Bank Hi Volodymyr, We appreciate your review and feedback. We're very sorry for any inconvenience caused during your onboarding experience. We do aim to support as many businesses as possible, but at the moment we're not able to offer every business an account. We're always looking to expand this and hope to offer accounts to more business types and structures in the future. Team Starling Response date: 20th April 2025

Great online bank.

Great online bank with very user friendly app. Reviewed on: 15th April 2025

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