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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.9 (7598 reviews)

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4.90

Based on 7,598 reviews, last reviewed 24th Mar 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

great app good accounting support great app good accounting support for tax compliance Reviewed on: 24th March 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7598)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Accessible and transparent service

I changed business accounts to a starling and keep telling everyone how good it is. I like that the access to my accounts through an app I know when monies are being paid in and can link to my invoices As a small social enterprise it gives me more time to focus on the people we support in the community Reviewed on: 15th March 2022

Incredible customer experience

Seamless application and smart app. Reviewed on: 15th March 2022

Outstanding in every aspect.

A a time if massive upheaval and concern during the pandemic, my then bank were floundering with BBL approval status and all sorts of other issues. We transferred to Starling and everything was sorted, resolved and operational in less than 72 hours. New account, cards on way, BBL approval and monies in the account. Amazing, and they have been ever since. We've recommended them to countless business associates. Reviewed on: 15th March 2022

Fantastic Business Banking Proposition

It is so quick to set up and love the features of the Xero integration. For small business owners, this is the perfect account. Excited about the other features that are coming up shortly, such as the overdraft. Reviewed on: 15th March 2022

Best Business Account

Best Business Account in Britain! Reviewed on: 14th March 2022

Simplifying business banking

Business banking with Starling is so simple. I use the Starling Business Toolkit to submit my VAT returns and invoice my customers. It saves so much time and money. Reviewed on: 14th March 2022

Great customer service

Brilliant bank, fabulous customer service. Reviewed on: 14th March 2022

Beyond expectations

We are thrilled with the decision to switch from NatWest to Starling. The app is simply brilliant- very user friendly, laid out clearly and includes extra features that we haven’t had before. Reviewed on: 11th March 2022

A Business Account that makes life Easy

This was my first business account and from my first introduction to Starling it has been fantastic. The App was really easy to navigate and setting up the account was quick and easy. Since then it's been full steam ahead and the online support has been first class. Reviewed on: 10th March 2022

Best Bank

Very simple to set up and control. Much better than normal high street banks. Reviewed on: 10th March 2022

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