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Starling Bank: Current Account reviews

4.95
Based on 27,278 reviews, last reviewed 2nd Dec 2024
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024
Chris's avatar
Chris

Latest lowest rating:

1

Avoid Starling for these reasons... this bank will constantly freeze your account and ask you where your money if from. the daily cash withdraw limit is also very low and cannot be chang... Read more Reviewed on: 4th May 2024
Jake W's avatar
Jake W

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27278)

Review of the Starling Bank, Current Account:

Lack of support from the Post Officce.

5
Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the cash machine is out of order the Post Office won't help you but they will help anyone from any other bank. Reviewed on: 12th October 2024
Reply from Starling Bank Glad you've had a good experience overall. Sorry the Post Office hasn't been the same. You should be able to take out a maximum of £300 at the Post. However, not all Post Offices will be able to do this all the time due to the amount of cash held. Response date: 22nd October 2024
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Starling Bank

Joined from First Direct

5
I switched from first direct as I wanted a starling business account. managed the switch myself (mostly). All went well. Have had a few questions and use the app’s comms facility. Reviewed on: 16th April 2024

Simple, feature rich we it's real UK people

5
Everything is so simple and. It's easy to find what you need. Decent interest rate and a host of useful unique features. Best of all there is always a real person in the UK to talk to if you need it - and no long waits! Reviewed on: 16th April 2024

I love banking with them.

5
I love banking with them. Easy to contact them and quick resolutions. User friendly app too. Reviewed on: 16th April 2024

Great online tools and features for digital banking

5
Great online tools and features for digital banking Reviewed on: 16th April 2024

Only use it mainly for international money exchange.

4
Only use it mainly for international money exchange. Reviewed on: 16th April 2024

A helpful bank

5
I was a little worried about joining a bank that was fully online but every time I've had an issue they've been helpful very quickly and the problems have been resolved. There's lots of ways to use the account and I feel like I understand my money and savings thoroughly. Reviewed on: 16th April 2024
Reply from Starling Bank We're always here for you if you need us Charys. We're glad we could ease your worries and you're enjoying banking with us. Team Starling Response date: 16th April 2024
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Starling Bank

I love the Starling app.

5
I love the Starling app. I think it’s very user friendly and I use the savings pots all the time. I always recommend it to my friends and family. The only thing I think could be better is the in and outgoings into pots not displaying in your listed balance or a way of minimising it otherwise it looks like you have lots of transactions on a day when you were just moving lots of money around. Reviewed on: 15th April 2024

Love Starling Bank.

5
Love Starling Bank. A Bank by all means , just better :) Reviewed on: 15th April 2024

Excellent app, fair fees, modern but a REAL bank

5
I've been using Starling as my main account for 5 years or so. I'm happy to be with a forward-looking bank whose service just works, every day of the week (no strange delays or transaction dates at weekends), but lets you pay in cheques (by photo) and cash (at the Post Office) for those occasional needs. I've had very little trouble though have contacted by in-app chat (and once by phone, when both my card and phone were stolen) and was happy with the service. App features such as Spaces and multiple accounts for contacts have been mainstays for years and other banks are only just starting to catch up to some of them. Together with entirely fee-free abroad usage (no limits) and in-credit interest recently bumped, I'm happy that Starling give a generous offering, great control of my finances, and everything I could expect from a traditional bank when I need it. Reviewed on: 15th April 2024
Reply from Starling Bank Thanks for your loyalty James and thanks for this glowing review! We're thrilled to know you've had a great experience with us and we've been able to help whenever you needed it. We really appreciate your encouraging words and we hope you continue to enjoy banking with us. Team Starling Response date: 16th April 2024
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Starling Bank

Its very good

5
I'm 64 and Starling is only the second bank account I have ever had that seems to work for me. It offers me everything I need now and is always available. Since I discovered I can withdraw cash at the Post Office it is even better because my local PO is 500m down the road. I also find the Euro account particularly useful. I cannot recommend them highly enough. Reviewed on: 15th April 2024
Reply from Starling Bank Brilliant stuff! We're thrilled the account is working well for you and suits your banking needs. Thanks so much for recommending us. Team Starling Response date: 16th April 2024
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Starling Bank

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