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Starling Bank: Current account reviews

Name: Current account
Rating: 4.88 (27460 reviews)

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4.88

Based on 27,459 reviews, last reviewed 20th Aug 2026

85% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have only contacted Starling customer service a couple of times but every time they have been fantastic. Always dealing with the issue with urgency. Reviewed on: 20th August 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27460)

Review of the Starling Bank, Current account:

The bank of the times

I have had an account for a couple years and I have watched other banks fade away. When I joined Starling, I signed up through the application on my phone. It was very easy. I confirmed my identity online, with somethey help me via live chat. I can upload cheques to my account. When I am a little out of pocket, I find a few spare pennies that have been automatically saved for me with each purchase. Starling is progressive and targets the current age and that is wonderful. Older people seem to get left behind in the times. This encourages them to adapt and embrace them. It welcomes them into the new age. Reviewed on: 5th March 2021

Great Bank, Great Features

Have been using Starling for over a year now and pleased I chose them over some of the other similar banks. I love the app and have also set my daughter up with Kite (which I think is better than Go Henry). Had an issue with the card for Kite but Customer Services couldn't have done more to resolve the issue quickly and professionally. Would Highly Recommend if you thinking of changing or starting out. Reviewed on: 20th January 2022

Easy peasy

Banking has never been so easy. Easy to use App. Good customer service with agents having excellent communication skills. Reviewed on: 20th January 2022

User friendly

Love this bank, that they are willing to make life easier.for you.Userfriendly,logocal layout, feature full. Reviewed on: 20th January 2022

Best switch I ever made

Moving bank is one of those things people are reluctant to do. I knew my old bank sort code and account number verbatim and while I'd not been happy for a while it had never been bad enough to crystallise a move - until summer 2021 when things reached a crunch point and I moved to Starling. Wow, oh Wow. I should have moved years ago. What a fabulous bank, great service and a great app. I tell everyone I meet now that they should make the move - it will revolutionise their approach to current account banking. Reviewed on: 20th January 2022

Banking made very simple!

All my account information in one place whenever I need it. Simple and straightforward to use with great security functions, and a bank that keeps in touch and keeps adapting. Reviewed on: 20th January 2022

A modern approach to banking

Everything is so much quicker and simpler when you mobile bank wuith Starling. Its so easy to keep track of your spending and setup new payees and payments. You can even cash in cheques via photo! Only improvement Id love to see is adding the ability to create custom categories for payments reporting. Reviewed on: 20th January 2022

Change

Recommended my daughter to change to starling bank as she was having alot of problems with her bank , she is very happy with the change she made. Reviewed on: 19th January 2022

Revolutionary banking for busy women.

Since I switched to starling Bank, my money management as a single mum with a very full time job has become easy rather than a constant stress. I feel in charge of my monthly outgoings and budgets even though money is tight at the moment. Saving spaces and pay bills space has ensured I can keep on top of my essential expenditure. I recommend Starling to all my friends and colleagues. No building based bank can compete. I used to have to take time off work to fit in with bank opening times. Thank you Starling. Your thought into helping people like me is appreciated. Reviewed on: 19th January 2022

Starling Bank is the business!

Love the fact that I'm with a clever digital bank, the app design and format, it's so practical and functional! Also the color of my debit card, the way Starling delivered it to me. Customer service is also efficient and the variety of tools and products is versatile and useful. I'm grateful! Reviewed on: 19th January 2022

How a bank should work

Just wish I had changed years ago. My old bank were Spain to deal with, to slow outmoded processes, to set in their ways, never available to sort problems, queued for ages, time spent on the phone with them . Nothing like Starling, brilliant bank. Would strongly recommend to everyone. Reviewed on: 19th January 2022

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