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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27280 reviews)

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4.94

Based on 27,280 reviews, last reviewed 3rd Feb 2025

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent bank charges and services Excellent bank charges and services Reviewed on: 3rd February 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27280)

Review of the Starling Bank, Current Account:

Brilliant banking experience.

Brilliant banking experience. I can budget so much better now. Easy, safe... Can't fault it. I expect some customers might miss the cheque facility but personally it's a great bank and so pleased I switched 2 years ago, having heard the founder tell her story on the radio. Reviewed on: 13th March 2024

Easy to use and query's responded to quickly

Easy to use and query's responded to quickly Reviewed on: 20th April 2024

Innovative approach to Banking

Easy to set up. Seamless transmission to Starling. Nothing complicated so far. Fine philosophy for a bank without pages and pages of small print. The app is a sheer delight to use with transfers made in a timely fashion. Looking forward to being with this bank for a long time. The development of this bank must have been well thought out as it ticks all the boxes so far. Reviewed on: 20th April 2024

Reply from Starling Bank Hi Alan, We really appreciate your feedback. We're so happy your switch to us went seamlessly and that you're having such a good banking experience with us. Our customers are our top priority, and we work hard to ensure that we're offering the best money management experience in an easy and stress-free way. Thanks for taking the time to share your experience, Team Starling. Response date: 20th April 2024

Banking from the customers' point of view

Starling bank has helped me manage my money through the app which is so user friendly and the spaces. I can keep track of my spending in real-time and see a breakdown of where I'm spending. Security is excellent and I can transfer money quickly, update direct debits, and see my balance in an instant. Starling bank really think about banking from the customer's point of view. Reviewed on: 20th April 2024

Reply from Starling Bank Hi Susie, Thanks so much for the fantastic feedback. We're glad to know that you're having such a good experience with us and that you're better managing your money with our amazing features, such as Spaces and Spending Insights. We work hard to provide the best customer experience and to make our customers feel more in control of their money! Thanks again, Team Starling. Response date: 20th April 2024

I love Starling!

I switched to Starling four years ago and haven't looked back. I began with a personal account and then a business account. I love that the business banking is free and has so many features for financial planning whilst the personal account has interest payments. I love Starling! Reviewed on: 19th April 2024

Reply from Starling Bank Hi Amanda, We're thrilled to have you and your business with us and to know how we're helping you with your financial planning. Thanks for the love and for being a loyal customer, Team Starling. Response date: 20th April 2024

I have been using Starling Bank for nearly 3 years a...

I have been using Starling Bank for nearly 3 years and I must commend them for good services so far. I have recommended this bank to family members who are also enjoying their services as well. All I can just say is that Starling Bank should keep it up. Reviewed on: 19th April 2024

Reply from Starling Bank Hi Ayodeji, Thanks so much for your feedback and for being a loyal customer. It means a lot to us to receive such good feedback from our customers. Thanks for recommending us, and rest assured that we'll keep it up and continue to work hard to provide the best customer experience. Team Starling. Response date: 20th April 2024

Best Current Account

Whenever, I have communicated with the Starling staff, whether online or via a phone regarding any resolution they've always been professional and eager to keep me informed. Ensuring to email me and send text messages. Reviewed on: 18th April 2024

Reply from Starling Bank Hi Mark, We're glad you feel supported when communicating with our team. We're always around 24/7 via phone, email, or in-app message, and we'll always help you and keep you up to date with anything you need. This is the Starling way! Thanks again, Team Starling. Response date: 18th April 2024

Starling Bank has renewed my confidence in finances...

Starling Bank has renewed my confidence in finances and in particular in helping me budget better in our current cost of living crisis. The Spaces has helped massively to change my approach to spending and saving. Reviewed on: 18th April 2024

Reply from Starling Bank Hi there, We're thrilled to hear that our Spaces and Spending Insights features are helping you feel more confident about your finances and better budget your money. Thank you for taking the time to share your experience with us. Team Starling. Response date: 18th April 2024

Very happy with Starling!

Very happy with Starling! The Starling app is great for keeping track of spending. Reviewed on: 18th April 2024

It is excellent.

It is excellent. Any problems are dealt with immediately. Reviewed on: 18th April 2024

Easy to use, add features to app that other banks...

Easy to use, add features to app that other banks copy Reviewed on: 18th April 2024

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