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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Staysure friendly and approachable

5
Only a phone call away, always available with friendly and efficent service Reviewed on: 2nd October 2021

Very comprehensive policy

5
Staysure provides a very comprehensive policy at a very reasonable price. Their staff are friendly and professional, listening to your specific requirements in order to cover all types of illness and conditions. Their policies are easily understood and the process of making a claim is easy too. I can state quite categorically that Staysure is the number 1 for travel insurance, not the cheapest, but transparent with exactly what is covered, even better value for money now that it includes COVID protection. Reviewed on: 2nd October 2021

Best travel insurance provider

5
Excellent in all aspects ,never had to claim but know if I did have to I would have a satisfactory result Reviewed on: 2nd October 2021

UK short break insurance

5
Great interaction and knowledge from the telephone agent. Great price and coverage to give me peace of mind should anything untoward arise. Overall quick, professional and simple process which was reassuring. Reviewed on: 2nd October 2021

Quick easy annual travel insurance

4
A very fair price for 24 months insurance Reviewed on: 2nd October 2021

Staysure Rating

5
Friendly , Knowledgeable and efficient. Reviewed on: 2nd October 2021

Quick easy and great price

5
Use Staysure as I have some pre-existing conditions. Great price,easy to set up and they answered any queries quickly and concisely. Faultless. Reviewed on: 2nd October 2021

Good buy so I can say Good Bye for 2 weeks

5
Couldn’t beat the quote for the travel insurance I needed and so easy to buy over the internet. Reviewed on: 2nd October 2021

Up to now I have good experience with my policy.

5
It’s easy to update. You don’t have to wait too long for someone to answer your phone call. Reviewed on: 2nd October 2021

Very comprehensive cover for covid at a great price

5
Very comprehensive cover for covid at a very decent price compared to the market, I was also offered a discount. Reviewed on: 2nd October 2021

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