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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.82

Based on 3,477 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3477)

Review of the Staysure, Travel insurance:

Peace of mind

I arranged my travel insurance with Staysure after my existing insurers decided to withdraw their cover after I had surgery in April. They would not even cover me for the medical conditions that I had cover for previously. Apparently they have an “all or nothing” policy and won’t cover for up to 2 years after surgery despite me being fully recovered and discharged by the surgeon. At the age of 73 I don’t think I can wait for 2 years before cruising again especially after the Covid pandemic restrictions. I called Staysure and gave full details of my medical circumstances and they were happy to offer me cover. As it was an annual policy there was a special offer of 15 months for the price of 12 with a discounted price as well. My previous policy was part of my bank account and Staysure’s price was higher than I had been paying but I was happy to accept the price quoted so that we would be able to cruise again. I added the cruise specific option and the level of cover was far better than my previous policy so I would say that I had got value for money. I have been impressed with the communications I have received from Staysure keeping me up to date with the changing face of travel in the context of Covid. Their website was very user friendly and I would be happy to recommend them to my family and friends. The only reason I haven’t scored them 10 was because their computer system had a blip whilst I was trying to pay and I had to repeat the application. However all’s well that ends well and I feel fully protected for my future travel needs. Reviewed on: 2nd October 2021

Staysure

Happy to be a customer of Staysure as I am sure I am being looked after all the way. Iapplied to many insurance companies before I settled on Staysure as they offereed me a perfect policy for my needs Reviewed on: 6th October 2021

Brilliant price/great protection

Have been with another company for a couple of years but stay sure offered a better price with greater benefits Reviewed on: 6th October 2021

BRILLIANT

STAYSURE I HAVE USED FOR ALL MY CRUISES AND HOLIDAYS IN THE LAST 5 YEARS AND I HAVE HEALTH CONDITIONS BUT THEY ALWAY HELP ME Reviewed on: 6th October 2021

Great cover fab orice

I was delighted that I was able to buy long stay cover as well as short stay in a single 5 star defaqto policy. Reviewed on: 6th October 2021

Insurance for over 70

I had a problem getting insurance because of my husbands medical problems but staysure were there for us can highly recommend. Reviewed on: 5th October 2021

Excellent cover

I required assurance we had covid-19 cover. Reviewed on: 5th October 2021

A very satisfactory experience.

Have no coplaints about the product or the manner it which it was sold to me. Reviewed on: 5th October 2021

Easy to navigate

Easy to understand, friendly service and great website and not complicated like others Reviewed on: 5th October 2021

Good value cover for those with long term medical conditions

Excellent cover, good customer service and a reasonable price. What's not to like? Reviewed on: 5th October 2021

Efficient and simple

Easy to obtain online,quick response very satisfied. Reviewed on: 5th October 2021

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