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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3478 reviews)

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4.82

Based on 3,478 reviews, last reviewed 19th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Good value and good communication

Clear and precise instructions . Well done. Reviewed on: 2nd October 2021

Number 1 for Covid cover

Great Covid cover for 15 months for the price of 12, all for an affordable price Reviewed on: 2nd October 2021

Simply the best.

I FOUND this company simple the best and easiest solution too my holiday insurance.I have a few medical conditions but it was not an issue easy on line and the cheapest without having any doubts. Reviewed on: 2nd October 2021

The only choice for the over 80s

As over 80s we tried many time, in vain, to secure travel insurance cover until we discovered Staysure. Not only is there a wide selection of policies available but also offer excellent value. Happily we've never (yet!) had to make a claim but we're confident that should the need ever arise we'll have the backing of courteous and efficient provider. Reviewed on: 2nd October 2021

Peace of mind travel insurance package

I found the perfect holiday insurance company for my holiday insurance peace of mind in Staysure travel insurance, I now know I can travel in full confidence. Reviewed on: 2nd October 2021

Easy, transparent, fit for purpose

I have always shopped around for travel insurance … never ever bought as part of the package when booking a holiday, but have never before felt absolutely confident that the insurance I have bought is fit for purpose, or will do what it promises in the glossy blurb … but with Staysure, I feel absolutely confident that should I need to make a claim, that I will receive first class services with no dodging responsibility. I am delighted to have found Staysure … they will be my travel insurance company of choice for the future without a doubt! It is so good to be able to travel with the knowledge that your travel insurance is up to scratch. Reviewed on: 2nd October 2021

Understanding and caring service

I had to suspend my policy due to illness. Staysure helped me do this whilst giving me a pathway to resuming it when the time is right Reviewed on: 2nd October 2021

Great product, great service

I switched to Stay Sure having previously had cover through my bank account, but the cover was reduced to exclude COVID related travel disruption. Stay Sure provide excellent cover for all COVID related events and give excellent customer service. Reviewed on: 2nd October 2021

Great customer service.

Given refund due to insurance not being used due to covid restrictions to use at a future date. No problem. Thank you. Reviewed on: 2nd October 2021

Ease of online use

My first experience of online booking and found it simple and easy to use. Reviewed on: 2nd October 2021

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