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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3478 reviews)

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4.82

Based on 3,478 reviews, last reviewed 19th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Excellent service

Very helpful with all our queries. Reviewed on: 3rd October 2021

Easy and great insurance

Was easy to get a good quote for travel insurance even with medical cover Reviewed on: 3rd October 2021

In difficult times

Due to the pandemic we have been unable to travel abroad. That said, Staysure have kept us up to date throughout which has been of great help. Reviewed on: 3rd October 2021

Professional

The process was painless,the staff helpful,polite and professional Reviewed on: 3rd October 2021

great value for the money

always very helpful and good value. our fist choice for holiday insuranc. Reviewed on: 3rd October 2021

holiday insurance

very good insurance to cover three weeks. easily completed on line forms Reviewed on: 3rd October 2021

Good holiday insurance

Good travel insurance offering amber covid cover Reviewed on: 3rd October 2021

Reliable and value for money

Straightforward and clear options on the website, plus good value. Reviewed on: 3rd October 2021

Very poor support when you need it most

never received the support when i needed most. Company is very happy to take money but never happy to help!!! The claims are not straight forward, they are doing everything to and putting all the difficulties to stop you claiming. So you never win. BE AWARE AND DO NOT EVEN THINK TO ENSURE YOURSELF HERE. Knowing that this will never get published as very negative for the company but I am still written to calm myself down a bit Reviewed on: 3rd October 2021

Great value and a safe feeling all is taken care of.

I fel that all my safety in medical and personal accounts are in good hands. Reviewed on: 3rd October 2021

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