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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Friendly, efficient staff and competive rates!

5
I have always found the staff very helpful. I am most impressed with the regular COVID updates Staysure has passed onto its customers. In addition, the company were sensible & considerate in offering their customers an extra 2 months free during the past year's subscription! I shall certainly be sticking with this company and recommending them to friends and family. Reviewed on: 3rd October 2021

Very helpful during pandemic

4
Very helpful when i needed to reschedule my policy during the pandemic because of travel limitations Reviewed on: 3rd October 2021

A good helpfull coustomer focus company

5
Deserves all the praise and awards you get Reviewed on: 3rd October 2021

good value

5
excellent competitive rates & very good communication throughout process Reviewed on: 3rd October 2021

Quality Insurance

5
Excellent cover for extremely challenging times at a competitive rate. We would recommend to anyone as the website was easily accessible unlike other providers. Reviewed on: 3rd October 2021

Worrying about nothing!.

5
I opted for stay sure travel insurance because they make everything so easy , I will probably be using stay sure travel insurance again and again. Reviewed on: 3rd October 2021

Easy to set up policy

5
Needed cover. for over 75, no problem offered good rates and have an extra 3 months free cover. Reviewed on: 3rd October 2021

always reliable

5
Not used recently but always use you. Never had to claim. Reviewed on: 3rd October 2021

"TRUMPS!"

5
We have dealt with Staysure for several years. They really do listen to our requirements and provide the ultimate insurance for our whole family - their individual needs, safety, well-being and various medical conditions. We consider Staysure to be very good value and we feel safe in their hands. All the operators are friendly, helpful, understanding and professional. Whatever we ask of them they always come up "trumps"!! So a BIG THANK YOU from Mrs, Deacon and family. Reviewed on: 3rd October 2021

There when needed

4
I have not had to make a claim but they are very understanding and helpful when you need to declare medical problems to obtain travel insurance. Reviewed on: 3rd October 2021

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