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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Paul

5
Great for over 50’s cheap and cheerful Reviewed on: 3rd October 2021

Great cover

4
Provided great cover for travelling against FCDO recommendation Reviewed on: 3rd October 2021

Top notch insurance company

5
Helpful and courteous, best price and best insurance for your needs. Reviewed on: 3rd October 2021

Best travel insurer

5
Stay sure is the best travel insurer I have used. They are thorough in their questioning of medical conditions but it is a much smoother experience than with many other insurers. It is also better value. Both myself and my wife have many handicaps but the price quoted is ever (to us) prohibitive. Reviewed on: 3rd October 2021

Used for a number of years

5
Always helpful, but never had to claim. Usually competitive Reviewed on: 3rd October 2021

Great service

5
Great service during confusion of COVID travel requirements. Reviewed on: 3rd October 2021

The most helpful

5
when my wife was diagnosed with cancer, one year ago, Staysure was very 'with it' in explaining why we could not renew our annual insurance. Stating that once she had recovered, and received an oncology letter saying she was able to fly, we would once again be able to get travel insurance. This will be put to the test, at a time that suits. Reviewed on: 3rd October 2021

Stay safe when you're travelling

5
Before and all through Covid Staysure have always looked after us, Offering excellent service. Reviewed on: 3rd October 2021

successful claim

5
Staysure were very helpful when I phoned after sending forms to the wrong place. Then my claim following a cancellation was dealt with within three weeks as copies were acepted. I did feel that the form was a little unclear. Will definitely continue to use Staysure. Reviewed on: 3rd October 2021

Really needed this

5
With mild medical conditions, Travel quotes were horrendous. Then we tried Staysure. Fair price Reviewed on: 3rd October 2021

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