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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Excellent communicators, from first email to completed policy

5
My first experience as a new UK resident but had recommendations from my mother-in-law who has used the company for many years Reviewed on: 2nd October 2021

Worry free travel - highly recommend

5
I’ve been with Staysure continuously for the past few years. I’ve checked comparisons and no one offers the same VFM and personal attention. Reviewed on: 2nd October 2021

Travel insurance

5
Very helpful very easy to get information and the right policy Reviewed on: 2nd October 2021

excellent

5
I have used Staysure for a number of years and found them to be reliable with good service. When the lockdown was on I was allowed to defer the opening date of my policy until I nneded it, rather than when I paid it. I was very impressed. Reviewed on: 2nd October 2021

Great Job!

5
Easy to complete online form. Competitive prices. Would happily recommend . Reviewed on: 2nd October 2021

Great value for money

5
Staysure was on of the only companies that allowed you to use the UK as a country when booking insurance for a cruise. Reviewed on: 2nd October 2021

A company that cares.

5
Organising our insurance was difficult due to some health issues and the complexity of the product we required. Nothing was too much trouble for the employee we spoke to and she a long time ensuring we got the correct product. Reviewed on: 2nd October 2021

Brilliant customer service

5
Recently I rang Staysure as I needed holiday insurance for my future holiday in Portugal. I spoke to a brilliant Staysure representative near Truro in Cornwall (Rose?). I am very happy i have holiday insurance for the next year. Reviewed on: 2nd October 2021

Good insurance

5
Well even though we didn’t have to use our insurance, it was easy to contact them & we’re very helpful Reviewed on: 2nd October 2021

Easy to arrange and good value

4
Have been with stay sure for a number of years now and have recommended them to a friend already who has taken out her insurance with them - nneed I say more! Reviewed on: 2nd October 2021

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