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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14427 reviews)

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4.95

Based on 14,427 reviews, last reviewed 7th Jun 2025

313700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I'd recommend StepChange to anyone! Its always difficult when dealing with money problems, or it was at least. Until I was recommended StepChange I feel I am finally back and track and c... Read more Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14427)

Review of the StepChange, Debt Management:

Mrs T

I felt so low and couldn’t see away outfit my financial difficulties. My first call was so reassurance I felt like some was listen to me and was able to help us see the light at the end of the tunnel. Every time I call they are very helpful Reviewed on: 8th July 2020

I'd recommend StepChange to anyone!

Its always difficult when dealing with money problems, or it was at least. Until I was recommended StepChange I feel I am finally back and track and can see a light at the end of the tunnel. They've been amazing, understanding and non-judgemental. They've really changed everything. Reviewed on: 7th June 2025

Stepchange set us back on the right track when we mo...

Stepchange set us back on the right track when we most needed help and advice. They dealt with our creditors, and negotiated affordable repayments for us, and relieving the stress and anxiety were under. We have now repaid 70% of our debts, and are so glad we approached Stepchange when things seemed hopeless. Thank you Srepchange. Reviewed on: 7th June 2025

Relief from Stress

I am able to pay some month off my debt for a sum I can afford to pay. I am greatly relieved that I no longer get demanding letters from lenders and that I can leave everything in StepChange's hands. Reviewed on: 7th June 2025

Step Change helped me out of a very tight financial...

Step Change helped me out of a very tight financial spot by providing a manageable solution to my difficulties. The stress lifted, I can proceed. Step change keep me in the loop throughout, so I can feel in control. Reviewed on: 7th June 2025

I came out of work unexpectedly through illness, ste...

I came out of work unexpectedly through illness, step change where there to talk to me every step of the way. They gave me advice on the different plans I could use for my debt and really helped to reduce the overwhelming burden I was feeling. You can review your budget and keep on track with payments by monthly statements. I have so far had a good experience with step change and I’m on track to have a future that’s debt free. Reviewed on: 7th June 2025

Peace of mind.

Stepchange do not want to know how you got into debt nor do they judge. They help you to draw up a realistic budget and suggest items you may not have considered for future expenditure or where you may be able to cut back in order to achieve a manageable repayment figure or other possible routes to solve your dilemma. Reviewed on: 7th June 2025

Brilliant very helpful staff.

Brilliant very helpful staff. Listen without judgement and set you at ease. Wiukd have been lost without them Reviewed on: 7th June 2025

Step change helped me get out of a poor financial si...

Step change helped me get out of a poor financial situation when I got furloughed due to covid and couldn't afford to repay things that I owed. They consolidated my creditors and made my monthly payments affordable. I am nearly completely clear of it all 5 years on. Reviewed on: 7th June 2025

StepChange angels

StepChange have been extremely helpful, non-judgmental, supportive and patient throughout the time I have been with them. I Have in fact told people about them when I knew they needed help. Reviewed on: 7th June 2025

Effective and person centred support

My experience throughout has been that the team are understanding, person centred, knowledgeable and offer effective advice and support. They have a good sense of what it takes to seek support to sort your finances and are firm but not judgemental and they are there to help! Reviewed on: 7th June 2025

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