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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18314 reviews)

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4.92

Based on 18,314 reviews, last reviewed 28th May 2026

172650% increase in 5 star reviews

in the past 90 days

1400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really understanding, passionate about helping peopl... Really understanding, passionate about helping people that are in difficulty.Saved me. Forever Greatful. Reviewed on: 28th May 2026

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18314)

Review of the StepChange, Debt advice:

I turned to step change in 2020 my marriage had bro...

I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to put all my debts as one payment, so far iv payed just over 6,000 pounds in the last 5 years I'm glad I did turn to step change, they have helped me sort out my debts and now iv been able to sleep at night Reviewed on: 24th May 2025

Awsum financial advisers

Very helpfull and fantastic understanding of a dificult situation Reviewed on: 4th September 2021

Saved us from financial ruin

Reviewed our entire finances and sorted a plan which works so we got our lives back without worry Reviewed on: 4th September 2021

Top notch help

Always helpful and always available to give great advice. Reviewed on: 4th September 2021

Fab and Friendly service

Super helpful, kind and understanding Reviewed on: 4th September 2021

StepChange service

Reliable and worthwhile service providers Reviewed on: 4th September 2021

Outstanding Stepchange

Stepchange, took my problem and sorted it out, giving me peace of mind. Reviewed on: 4th September 2021

Very helpful

Amazing company, compassionate, empathetic and helpful. Highly recommended Reviewed on: 4th September 2021

Changed my Life!

Step Change are the kindest, most helpful company out there! My DMP has changed my life, I no longer worry no where near as much as did as you only pay what you can afford. They are always helpful and polite when you talk to them and are really understanding. I would definitely recommend them if you’re overwhelmed and need help to get your head above water. Reviewed on: 4th September 2021

Perfect customer support

Absolute superb assistance, a great team to deal with. All are so kind and understanding and everything was dealt with efficiently and with no hassle.Been with these guys for a few years now with a DMP and although i'd obviously prefer that i wasn't i have been happy with the way that every thing has been handled. Reviewed on: 4th September 2021

Excellent services

This company has been a lifesaver .We have been with them over five years with only a couple of years and will be debt free.A big thank you to step Change. Reviewed on: 4th September 2021

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