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StepChange: Debt Management reviews

4.95
Based on 14,664 reviews, last reviewed 23rd Jun 2025
168050% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

From the moment i First made contact with Step Chang... From the moment i First made contact with Step Change, I found them to be professional, Helpful, supportive and easy to deal with they literally did e... Read more Reviewed on: 23rd June 2025
Lu's avatar
Lu

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

StepChange Debt Management reviews (14664)

Review of the StepChange, Debt Management:

invaluable piece of mind

5
Great company providing invaluable piece of mind. Prevented sleepless nights keeping me up to date with what l owe and setting a payment to which my budget allows Reviewed on: 24th May 2025

Quick and efficient service and friendly customer ca...

5
Quick and efficient service and friendly customer care also. Reviewed on: 10th June 2025

When all seemed lost Stepchange pretty much saved th...

5
When all seemed lost Stepchange pretty much saved the day! Reviewed on: 10th June 2025

Lifesaver

5
These people changed my life , taken away my financial stresses and helped me organise my finances better. Reviewed on: 10th June 2025

I was in a deep hole & couldn't see a way out of my...

5
I was in a deep hole & couldn't see a way out of my mess, I had to do a lot of legwork at the start to get my scheme in place but it's been so good for metal health to have this help in places, it let me get my finances back on track & kept the roof over my head. Reviewed on: 10th June 2025

There is always a solution.

5
I found dealing with my debts very stress ful and felt like I was drowning. I struggled for years with the mental burden of my debt. When I found stepchange and found out there was a solution I felt like I’d won the lottery. Honestly couldn’t recommend them enough. They were very understanding of my situation. Reviewed on: 10th June 2025

Easy helpful service out my mindrest

5
Easy helpful service out my mind at rest Reviewed on: 10th June 2025

Brilliant service from Stepchange

5
Stepchange have been brilliant with me, very understanding and non judgmental, even when I slipped up and was unable to make my first payment they were great, I would highly recommend Stepchange to anyone who is having financial difficulties Reviewed on: 10th June 2025

Brilliant Charity , first class help and advise alwa...

5
Brilliant Charity , first class help and advise always , the staff are very friendly , lots of patience and understanding and guidance , cannot praise and thank them enough , Stepchange saved my life . Thankyou so much . Reviewed on: 10th June 2025

Always helpful no matter what your situation is

5
Always helpful no matter what your situation is Reviewed on: 10th June 2025

Help with debts

5
Following a difficult divorce and debts associated with the property crash in 2018, I was left with large debts which Step Change has helped me manage. Reviewed on: 9th June 2025

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