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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

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4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Turn your life around

I have been with stepchange for 7 years Now and have 1 more year to pay of my debts. When I first heard of stepchange in 2013 I was dubious as you hear about these companies who say they can write of your debt, but stepchange were not like this, they helped me get my mounting Debts under control and were very helpful and understanding. They literally helped me turn my life around with their help,. my debts are now under control and can’t wait to be debt free. Reviewed on: 8th July 2020

In partnership with minimal effort, now debt free!

Once Step Change embarked on the commitment to ascertain my debt free status, I was left with the thought of achieving this with minimal effort but in partnership. Reviews are there for the unexpected financial issues that may occur and this really helps in keeping you sane, as you witness the reduction and your final payment to be debt free. Thank You. Reviewed on: 8th July 2020

Life changing

Utter professionalism with a great human touch. I wouldn’t be lying if I said they saved my life. Although not in constant contact, I feel I have support when ever needed. Reviewed on: 8th July 2020

Excellent

We were in a very dark place and they helped us see the light at the end of the tunnel . Now we are nearly debt free . Thank you Reviewed on: 8th July 2020

Peice of mind.

Since I've been with StepChange I feel protected from the wolves Reviewed on: 8th July 2020

Friendly and so helpful

Made the process so easy to discuss without judgement. Felt I could take a breathe and focus on my future. Reviewed on: 8th July 2020

Step change helps

Helping me get piece of mind and let me sleep Reviewed on: 8th July 2020

Leave your finance problems behind you only with help from Step-Change

Myself and my wife was at what seemed to be a final stage,but someone advised us to contact Step Change. So I contacted them and within an hour they had sorted out all my financial problems and from there on we have been living finance free. Every month I get a statement on all payments, and advice on finances. Reviewed on: 8th July 2020

Peace of mind with Step Change

Step Change have brought me such peace of mind, with their knowledge, professionalism, understanding and regular continued advice and support- Thank you all so much Reviewed on: 8th July 2020

Helpful Company

Very helpful and non judgemental when you have credit problems. They are a real lifeline. Reviewed on: 8th July 2020

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