Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

The best

Getting in touch with StepChange was the best thing I’ve ever done, regarding my financial difficulties. They did my budget, they came in deal with my creditors, they gave me peace, of mind knowing the exact amount I could afford to pay monthly.. I’ve experienced a lot of stress and sleepless nights, so I will always be grateful to StepChange for giving me the chance to enjoy life again. Reviewed on: 24th May 2025

They give you peace of mind that your debts are all...

They give you peace of mind that your debts are all getting paid and they take the stress off you when dealing with your debtors Reviewed on: 24th May 2025

Coyld not believe how easy Stepchange made it to sor...

Coyld not believe how easy Stepchange made it to sort out my debts.Very straightforward and you feel like a weight has been taken of your shoulders.Very organised and customer service is excellent and non biased.Literally a lifeline to climbing out of debt. Reviewed on: 24th May 2025

It was great to have such understanding and professi...

It was great to have such understanding and professional people to talk to and guide myself through what was a difficult period and helped me through to a position on now really good financial health Reviewed on: 24th May 2025

Very friendly staff.

Very friendly staff. Understands every individual's financial and personal issues and help ppl to the best of their ability Reviewed on: 24th May 2025

Struggling with debt contact stepchange

A few years ago I was struggling with paying off my debts, I contacted stepchange who organised a debt mangment plan, one I could afford, I am nearly debt free, my stress levels have dropped and I feel much happier, fantastic customer service Reviewed on: 24th May 2025

Dealt with compassion not blame

Dealt with compassion not blame providing you make an arrangement and stick to it 99% of the time - which is only right Reviewed on: 24th May 2025

Brilliant service and helped me massively when I cou...

Brilliant service and helped me massively when I couldn’t afford my payment this month Reviewed on: 24th May 2025

Very helpful and make your life easy

Very helpful and make your life easy Reviewed on: 24th May 2025

Great service thanks well recommended

Great service thanks well recommended Reviewed on: 24th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Advice service
from Debt Free Advice 5.00 from 5 reviews
Debt Solutions
from Debt Movement 3.95 from 18 reviews
Debt Solutions
from MoneyPlus 4.67 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub