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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (14715)

They helped me loads with over 25 grand worth of debt.

They helped me loads with over 25 grand worth of debt. And it's free. Reviewed on: 23rd May 2025

Great and satisfying.

Great and satisfying. good job. Adequate correspondence Reviewed on: 23rd May 2025

Much less stressed now because I started with step c...

Much less stressed now because I started with step change. Reviewed on: 23rd May 2025

They really helped me to get back on track and my st...

They really helped me to get back on track and my stress levels went down thank you step change for your help Reviewed on: 23rd May 2025

Changed our lives, very very grateful

Changed our lives, very very grateful Reviewed on: 23rd May 2025

Great service Many years ago I was in trouble finance.

Many years ago I was in trouble with my finance. As soon as i was in touch with stepchange they offered me help and guidance, and since they been a great help to me . I have recommend stepchange to few other people. I would like to say thank you . Reviewed on: 23rd May 2025

So easy to use.

So easy to use. Always felt that you were there if I needed for help and advice Reviewed on: 23rd May 2025

Feeling overwhelmed

I was feeling overwhelmed as my credit card payments was consuming a lot of my finances. I was directed by a friend to seek assistance from StepChange. It was the best thing I did. I now can sleep at night and also, have learnt how to budget better. I am so grateful for their help. Reviewed on: 23rd May 2025

They are literally a life saver.

They are literally a life saver. Reviewed on: 23rd May 2025

Very great great help thank you for my support and...

Very great great help thank you for my support and help Reviewed on: 23rd May 2025

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