Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13858 reviews)

View other StepChange products

4.95

Based on 13,858 reviews, last reviewed 29th May 2025

258800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Life saving help thank you. Life saving help thank you. I have rang several times & your advisers are really helpful putting my mind at rest. Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13858)

Review of the StepChange, Debt Management:

I was drowning Step Change gave me a boat

I was drowning and buried my head in the sand about it all as it all heaped on top of me. Contacting step change was the best thing that could ever happen for me financially. Reviewed on: 3rd May 2024

Step change debt management been very helpful since...

Step change debt management been very helpful since I started my debt management, and up to date still excellent. Reviewed on: 29th May 2025

Massive support

Amazing support from the team for managing my debt. Kept me back on track. Reviewed on: 29th May 2025

Step change helped me in so many ways, I was feelin...

Step change helped me in so many ways, I was feeling helpless and never thought I would escape from the situation I was in. Acknowledging I was never going to get out of it until I owned up, when I did it was the best feeling ever. Freeing! Reviewed on: 29th May 2025

Friendly staff, understanding and make you feel at...

Friendly staff, understanding and make you feel at ease and not stressed talking about your situation Reviewed on: 29th May 2025

There during a really difficult time

Stepchange were there for me during a really difficult time. Life circumstances changed overnight and they helped to take the financial pressure off while I felt with the situation. Reviewed on: 29th May 2025

Can't rate them highly enough!

After getting myself overwhelmed with debt and needing to find a way out, I contacted StepChange. I did it all online (you can call or do it all online), and was given sound advice and help i didn't even know was available. They arent pushy, giving you the best advice for your own circumstances, they don't push IVAs like some other companies do if that isn't right for you. And they are easy to contact if you need further help. Would highly recommend these people to anyone struggling with their finances! The light at the end of what feels like a very long, very dark tunnel. Reviewed on: 29th May 2025

The people are so understanding during difficult times,

The people are so understanding of these difficult situations we find ourselves in during these difficult times. Reviewed on: 29th May 2025

Could not recommend StepChange more highly

We were in a very dark place when financial matters had become overwhelming but within 30 minutes of speaking to the team at StepChange we could see a clear path forward and a massive weight was lifted from our shoulders. Reviewed on: 29th May 2025

Very helpful and kind

Well informed staff extremely patient and polite. Every time I spoke to someone they were able to put my mind at ease I wish I knew about the charity earlier to use their help Reviewed on: 29th May 2025

Very helpful in assisting with getting finances in o...

Very helpful in assisting with getting finances in order, gives you an easy way to work out your spending. It has made a very stressful situation much less so and without any judgement. Reviewed on: 29th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from MoneyPlus 3.00 from 1 reviews
Debt Management
from DFH Financial Solutions 3.91 from 3 reviews
Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub