Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13821 reviews)

View other StepChange products

4.95

Based on 13,821 reviews, last reviewed 28th May 2025

255200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They are very good they helping people They are very good they helping people Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13821)

Review of the StepChange, Debt Management:

I was drowning Step Change gave me a boat

I was drowning and buried my head in the sand about it all as it all heaped on top of me. Contacting step change was the best thing that could ever happen for me financially. Reviewed on: 3rd May 2024

Very helpful, knowledgeable and friendly

Very helpful, knowledgeable and friendly Reviewed on: 28th May 2025

My money worries we’re getting on top of me each mon...

My money worries we’re getting on top of me each month and I couldn’t cope, stepchange changed all that and now worry free from debts mounting up Reviewed on: 28th May 2025

Stepchange are an ultra professional, caring and com...

Stepchange are an ultra professional, caring and compassionate organisation, who helped with my debt issues by assisting me to put in place my debt management plan. Reviewed on: 28th May 2025

Take the step to change your life.

Everyone I spoke to were calm, understanding and reassuring - particularly appreciated as I was going through a major life event at the time. Every step was clearly explained and they have been on hand since to help with follow up queries and difficult problems. Although it will take time to get my life back on track, I could not have started my journey without the essential service they provide - life savers this day and age. Reviewed on: 28th May 2025

The best call I ever made.

The best call I ever made.They are professional friendly understanding and they listern. Reviewed on: 28th May 2025

my experience with step change has been 5* ..

my experience with step change has been 5* very understanding and very helpful helping stop my creditors from keep worrying me and put a great plan in place for me dont know where i be with out them I cant thank them enough. Reviewed on: 28th May 2025

They have always been there for me with kind underst...

They have always been there for me with kind understanding and help I'm not sure how I would have coped with out them Reviewed on: 28th May 2025

A Relief to have someone else deal with my creditors.

Difficult to get initial contact by phone, but once registered have been very helpful. Developing budget was useful & once payment plan set up, Creditors left me alone. A relief to see a plan in place & to see debt reducing all be it slowly Reviewed on: 28th May 2025

Kind helpful informative and the guiding light when...

Kind helpful informative and the guiding light when one needs this advice for the way forward Reviewed on: 28th May 2025

Always helpful

Every interaction has always been with an understanding and helpful advisor Reviewed on: 28th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt collection
from Are You Owed Money 1.61 from 76 reviews
Debt solutions
from Back2Credit 4.90 from 1623 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub