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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Above and beyond help 101%

1
I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with covid, and craziness of life, Thank you so much Stepchange! They are more than 10 out of 10! Talking to the team, they are understanding and treat you like a human being! If you need help, they will do what they can to support you Reviewed on: 20th May 2024

So easy to navigate and set up

5
So easy to navigate and set up a debt management plan. Stepchange is thorough and finds the best way to help with your debt. Reviewed on: 3rd July 2024

Stepchange are supurb.

5
Friendly knowledgeable staff and excellent communication. Stepchange have really sorted our debt problems out and have given us a way out of debt that is affordable. Reviewed on: 2nd July 2024

DEBT CHANGE IS A CHARITY 100% Genuine and there to H...

5
DEBT CHANGE IS A CHARITY 100% Genuine and there to HELP YOU as they have for us as a famiky. When our card spending got out of control they really helped so much. We got our lives back under control with sincere Thanks to DebtChange ! Reviewed on: 27th June 2024

Sensible advice

5
I was given very simple and straightforward forms to complete, given very sensible and balanced advice. Reviewed on: 25th June 2024

The staff are excellent I’ve been with Stepchange.

5
The staff are excellent I’ve been with Stepchange. At least 15 years and are very helpful Reviewed on: 24th June 2024

Life saver ...

5
I've only just return from my father's funeral and let's just say if stepchange wasn't in my life I'll probably be the one in the ground now literally. They HELPED ME.if I don't sleep much now it's not because of the debt over my head .thanks stepchamge Reviewed on: 21st June 2024

Its an easy experience and the customer service peop...

4
Its an easy experience and the customer service people are understanding and friendly. Non judgemental. They do it all for you which takes away stress. Reviewed on: 20th June 2024

Very supportive

5
Very helpful and supportive every step of the way to becoming det free, can't thank you enough Reviewed on: 20th June 2024

Step change are really helpful & never make you feel...

5
Step change are really helpful & never make you feel judged. Are always friendly Reviewed on: 17th June 2024

Easy to discuss problems with .

5
Easy to discuss problems with . understanding staff will always listen to your issues and advise accordingly Reviewed on: 16th June 2024