Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14565 reviews)

View other StepChange products

4.95

Based on 14,565 reviews, last reviewed 10th Jun 2025

327000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange have helped me out of a financial nightmare. StepChange have helped me out of a financial nightmare. I don't know how I would have managed without them. Their advisors are firm but fair, and most... Read more Reviewed on: 10th June 2025

Latest lowest rating:

2

caused so much stress They managed to mix up my creditors and reference numbers. i emailed and telephoned with all these reference numbers ect. and it took 5 months to fina... Read more Reviewed on: 10th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14565)

Review of the StepChange, Debt Management:

I was really happy with the service and support I...

I was really happy with the service and support I got Reviewed on: 29th May 2025

Quick and efficient service and friendly customer ca...

Quick and efficient service and friendly customer care also. Reviewed on: 10th June 2025

When all seemed lost Stepchange pretty much saved th...

When all seemed lost Stepchange pretty much saved the day! Reviewed on: 10th June 2025

Lifesaver

These people changed my life , taken away my financial stresses and helped me organise my finances better. Reviewed on: 10th June 2025

I was in a deep hole & couldn't see a way out of my...

I was in a deep hole & couldn't see a way out of my mess, I had to do a lot of legwork at the start to get my scheme in place but it's been so good for metal health to have this help in places, it let me get my finances back on track & kept the roof over my head. Reviewed on: 10th June 2025

There is always a solution.

I found dealing with my debts very stress ful and felt like I was drowning. I struggled for years with the mental burden of my debt. When I found stepchange and found out there was a solution I felt like I’d won the lottery. Honestly couldn’t recommend them enough. They were very understanding of my situation. Reviewed on: 10th June 2025

Easy helpful service out my mindrest

Easy helpful service out my mind at rest Reviewed on: 10th June 2025

Brilliant service from Stepchange

Stepchange have been brilliant with me, very understanding and non judgmental, even when I slipped up and was unable to make my first payment they were great, I would highly recommend Stepchange to anyone who is having financial difficulties Reviewed on: 10th June 2025

Brilliant Charity , first class help and advise alwa...

Brilliant Charity , first class help and advise always , the staff are very friendly , lots of patience and understanding and guidance , cannot praise and thank them enough , Stepchange saved my life . Thankyou so much . Reviewed on: 10th June 2025

Always helpful no matter what your situation is

Always helpful no matter what your situation is Reviewed on: 10th June 2025

Help with debts

Following a difficult divorce and debts associated with the property crash in 2018, I was left with large debts which Step Change has helped me manage. Reviewed on: 9th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Management
from Creditfix 4.77 from 793 reviews
Debt solutions
from Back2Credit 4.90 from 1624 reviews
Debt Solutions
from Money Advisor 4.54 from 7 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub