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StepChange: Debt Management reviews

4.95
Based on 14,309 reviews, last reviewed 7th Jun 2025
302200% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Amazing service Very helpful I don't keep getting the creditors sending me emails ask for more money or bugging me to phone them Reviewed on: 7th June 2025
Jane's avatar
Jane

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025
Joanne H's avatar
Joanne H

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14309)

Review of the StepChange, Debt Management:

Life changer

5
Step change are very good, they have help me organise my debts and I now feel at easy. What a life changer. Reviewed on: 8th July 2020

Helped me breathe again

5
I'd accumulated debt over a few years, what started as overspending became a problem I started to push under the carpet. I owed four debtors and was no longer eligible for 0% interest transfer rates. I was barely paying the interest. I used Google to find some help and it was really everything I needed. They allow me to pay off my debts in full (rather than declaring myself bankrupt) over many months, at a rate that is entirely affordable. The statements help me understand how many months left. The team deal with all communication with my debtors, leaving me safe and protected and feeling on top of my debts. I'm so grateful for Stepchange. They really saved me. Reviewed on: 6th June 2025

Great service

5
The only regret I have is that I didn't contact StepChange sooner. They helped me a lot . Reviewed on: 6th June 2025

A life saver and a beacon of light

5
I was lost in my debt until I got in touch with StepChange Debt Management. This changed everything. I could finally breathe knowing I was in good hands.I had nothing to worry just to pay the monthly agreement. Reviewed on: 6th June 2025

Life savers!

5
I can’t thank Step Change enough for helping me sort out my finances. Reviewed on: 6th June 2025

Amazing support and guidance

5
Explained everything in detail and supported me with advice and support for my debt repayment process Reviewed on: 6th June 2025

Extremely helpful and not judgemental at all, walk y...

5
Extremely helpful and not judgemental at all, walk you through step by step. Reviewed on: 6th June 2025

Ii found the The team very helpful, and didn’t judge...

5
Ii found the The team very helpful, and didn’t judge me for having debt Reviewed on: 6th June 2025

Professional & Trustworthy

5
The SC team listen and are supportive, impartial and non judgemental. They always ensure the plan is affordable and manageable. Reviewed on: 6th June 2025

Very helpful and makes everything understandable , f...

5
Very helpful and makes everything understandable , friendly people. Reviewed on: 6th June 2025

Truly the best company!

5
Truly the best company!! Help me immensely to clear my debt without worry! Reviewed on: 6th June 2025