Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13884 reviews)

View other StepChange products

4.95

Based on 13,884 reviews, last reviewed 30th May 2025

261300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Highly recommend StepChange I’ve been able to pay off one of my debts successfully and without having to pay interest thanks to StepChange - I’m also on my way to nearly paying o... Read more Reviewed on: 30th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13884)

Review of the StepChange, Debt Management:

Helped me gain back control!

Stepchange has really helped me gain control of my finances again and I can see the light at the end of the tunnel with my debts which is such a relief. Reviewed on: 8th July 2020

From desperation to relief.

From desperation to relief. Lovely people sorted it all out in record time. Reviewed on: 29th May 2025

Very friendly team, very helpful and understanding

Very friendly team, very helpful and understanding Reviewed on: 29th May 2025

the easy way

very easy to speak to and easily set plan in place to overcome anxiety and depression Reviewed on: 29th May 2025

Stephanie review

Following a divorce i was struggling things wasn't getting any better until you guys came in and made it manageable. Reviewed on: 29th May 2025

It’s a great help the service is really good speakin...

It’s a great help the service is really good speaking with operators Been polite and understanding and always try to help Reviewed on: 29th May 2025

very efficient ,helpful and outstanding

you were very Honest and very loyal, you take time to listen someone's problem and very efficient in helping people who were confused and very stressed with the Debt, you are always ready to help people - very excellent with your service Reviewed on: 29th May 2025

Life saving help thank you.

Life saving help thank you. I have rang several times & your advisers are really helpful putting my mind at rest. Reviewed on: 29th May 2025

Helped managed my dept

Helped managed my dept without anxiety and stress and now I am on top of everything Reviewed on: 29th May 2025

Staff have been invaluable

Every time I have needed to call, they have been invaluable with their advice and support. The staff always listens to what you have to say and then responds accordingly. Excellent service, would highly recommend them if you need advice Reviewed on: 29th May 2025

They helped when things were getting very difficult.

They helped when things were getting very difficult. Their expertise helped put me at ease. Reviewed on: 29th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Solutions
from Abacus 4.56 from 5 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub