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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14439 reviews)

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4.95

Based on 14,439 reviews, last reviewed 8th Jun 2025

314900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was in financial trouble my creditors piling up. I was in financial trouble my creditors piling up. They've helped without extra charges i pay one monthly payment and they pay my creditors. Every yea... Read more Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14439)

Review of the StepChange, Debt Management:

Lifeline...

When I first contacted Step change back in 2017 I had debts I couldn't afford to pay every month I was at my wits end. Step change helped me firstly by reassuring me that I could get my finances under control and helped me put a debt management plan together. The great thing is they contacted every single one of my creditors to inform them of my situation and what I could afford to pay back. This took the pressure off and although some creditors still tried to hound me the great majority backed off and allowed me to pay them back more gradually. Dont hesitate to contact them if you find yourself in difficulty, you have more options than you know, and believe me there is no scenario Step Change have not encountered. Reviewed on: 15th May 2024

Very quick and thurugh .

Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

Many Many Many Thanks!!

Contacting Step Change changed my life which otherwise was getting more stressful. Not only I received guidance and help, but it was received in very caring manner, every representative I spoke to was very knowledgable and very friendly. I can't rate them high enough, extremely grateful!! Reviewed on: 7th June 2025

Living abroad I have generally received a quick resp...

Living abroad I have generally received a quick response. Reviewed on: 7th June 2025

Great company,

Great company, managed to get everything sorted for me Reviewed on: 7th June 2025

If it wasn't for the help i got from Stepchange, I'd...

If it wasn't for the help i got from Stepchange, I'd probably be dead. I am deadly serious. For anybody who has money problems, and there must be millions out there, Stepchange is a life saver. Reviewed on: 7th June 2025

Understanding

Very understanding and listen to everything they put your mind a rest Reviewed on: 7th June 2025

Good support very helpfull nice people on phone can'...

Good support very helpfull nice people on phone can't do enough for you Reviewed on: 7th June 2025

A Saviour...

Fantastic help in your hour of need to give you peace of mind Reviewed on: 7th June 2025

Paying back my debt is much more manageable

After burying my head in the sand I finally came to the realisation that I needed help. I completed the online application with ease, the outcome was brilliant. Much more manageable payments so I’m now able to live my life and have money spare to enjoy family time. The customer service via telephone are also great, I reached out as a had a question and they answered and reassured me. Reviewed on: 7th June 2025

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