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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14481 reviews)

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4.95

Based on 14,481 reviews, last reviewed 8th Jun 2025

318900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifesaver I was deep in debt, lost in space, didn't know a way out then came across StepChange by accident. They have given me peace of mind. I am getting back ... Read more Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14481)

Review of the StepChange, Debt Management:

They saved my life and reason

I was so desperate frightened to spend any money on food or anything that would make it hard to pay for the loans I wanted to pay them but it became increasingly difficult it took most of my money monthly how I came to get them is a different matter but I was very silly and trusted some one it’s called scammed but they were my debts I was responsible and StepChange Changed it all and gave me a way out I am eternally grateful for their help and all the people who I came intouch with were kindness them selves all of them Thankyou all Reviewed on: 8th July 2020

Stepchange have helped us out in our darkest days wh...

Stepchange have helped us out in our darkest days where we thought we would lose our home. They are very positive and anyone you speak to - you can tell is happy to pick up the phone even if you are there 100th caller that day (when you’ve been in a queue for a while - STAY IN THE QUEUE) Reviewed on: 8th June 2025

Peace of mind

It was a massive relief when I got the help from stepchange Reviewed on: 8th June 2025

Very helpful and knowledgeable help me best for my need

Very helpful and knowledgeable help me best for my need Reviewed on: 8th June 2025

I was distraught about my huge debt and in a very da...

I was distraught about my huge debt and in a very dark place. I felt overwhelmed and also embarrassed that things had got so bad. I never meant to borrow more than I could afford to pay back. But my circumstances in life changed and I tried to manage it myself until I couldn’t see a way out. Stepchange helped me work out an affordable plan and their customer advisors are absolutely brilliant. Reviewed on: 8th June 2025

I’ve had nothing but a positive experience with Step...

I’ve had nothing but a positive experience with StepChange, it provided instant relief to a highly anxious period of our lives. I couldn’t believe how easy it was, and I liked the fact I could do most of it online myself, however there is still the support there if needed. Reviewed on: 8th June 2025

Almost 20 k in debt .

Almost 20 k in debt . I luckily found out about step change with their help and advice. I am repaying my debt , interest on credits cards stopped and phone calls from different credit cards companies/ debt collectors. It is very stressful situation so big THANK YOU to you for your great help Best regards Franxk Reviewed on: 8th June 2025

Stepchange are a must

I found using Stepchange very helpful and informative but also they don't judge you Reviewed on: 8th June 2025

Just what needed to cope with a very dark time.

Just what needed to cope with a very dark time. Thank you Reviewed on: 8th June 2025

Complete life changer for debt problems

Step Change were incredibly helpful in helping us sort out our debt and repayments. Any issues were sorted straight away and they are always on hand with advice, and to help complete the annual review if you need it. Cannot recommend enough - if you need help with debt, these are the people to help - 5* Reviewed on: 8th June 2025

Step change have changed my life all my debts in one...

Step change have changed my life all my debts in one manageable payment means I can get on with my life and not worry Reviewed on: 8th June 2025

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