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StepChange: Debt Management reviews

4.95
Based on 14,436 reviews, last reviewed 8th Jun 2025
314600% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Smooth and reliable process. Smooth and reliable process. A great help to advancing my life forward with little stress. Reviewed on: 8th June 2025
Kefilwe 's avatar
Kefilwe

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14436)

Review of the StepChange, Debt Management:

I got myself into trouble with money when my husband...

5
I got myself into trouble with money when my husband died and the staff at StepChange were amazing. I felt completely overwhelmed and they told me it was their job to take that feeling away and they did. Their continued support and understanding has been constantly reassuring Reviewed on: 25th May 2025

My debt problems

5
I was my wits end until i contacted step change Reviewed on: 7th June 2025

Provided a peace of mind.

5
Provided a peace of mind.Creditors used to be a menace.Used to have sleepless nights.Now looking forward to a new fimancial beginning. Reviewed on: 7th June 2025

Service was fantastic

5
Everyone has been so helpful and took so much pressure away from our lives. Could not have got through everything without their help. Reviewed on: 7th June 2025

Stepchange allowed me to live my life again!

5
I was in a really bad place with my finances and didn’t know where to turn. I’m so glad I made that step to contact stepchange as it allowed me some breathing space where I am now coming towards the end of my money troubles Reviewed on: 7th June 2025

Helped with my happiness.

5
Helped take a load off my mind, I'm not out of the woods yet, but getting there. Reviewed on: 7th June 2025

A great service Always helpful on the phone.

5
Always helpful on the phone. Online annual review is easy to complete Reviewed on: 7th June 2025

Stepchange, life change

5
The help SC has given me is absolutely 1st class, I’m so grateful Reviewed on: 7th June 2025

Very professional and very helpful throughout

5
Very professional and very helpful throughout Reviewed on: 7th June 2025

Great, helpfully service

5
Really helpfull and knowledgeable people. The advisor gave me advise and guided me through the whole process to set up my debt management plan. Now, I don't wake up during the night worrying because I know my financial situation getting and my debt is reducing. Reviewed on: 7th June 2025

User friendly

5
The web site pages are so easy and user friendly Reviewed on: 7th June 2025

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