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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14257 reviews)

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4.95

Based on 14,257 reviews, last reviewed 6th Jun 2025

297200% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifesaver Honest financial advice put you at ease and handle everything to help Reviewed on: 6th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14257)

Review of the StepChange, Debt Management:

I was in a mess and Stepchange saved me

From first telephoning with my monetary problems to today Stepchange have been faultless. Fantastic staff who know their stuff and brilliant customer service skills. Without their guidance I dread to think about my circumstances Reviewed on: 8th July 2020

this is help i didnt expect at this quality

this is help i didnt expect at this quality truly excellent Reviewed on: 6th June 2025

Had some debts and helped me by contacting all debts...

Had some debts and helped me by contacting all debts and getting them to stop intrest and expect small amount affordable to me Reviewed on: 6th June 2025

Helpful and kind

It was nice to speak with someone who didn't judge your situation. Very easy to sort out a payment plan to pay off your debts. Reviewed on: 6th June 2025

Life changing and so simple

10/10 consolidated in to one affordable payment with realistic timeline to being debt - free Reviewed on: 6th June 2025

The staff were extremely understanding and supportive.

The staff were extremely understanding and supportive. They explained how to deal with my money problems and set up a process to pay my debts realistically Reviewed on: 6th June 2025

Stepchange have really helped me when I wasn't sure...

Stepchange have really helped me when I wasn't sure where to turn. I have been able to do everything online, which is amazing, as I'm suffering with anxiety, and this has made it so easy. Staff are always helpful and supportive when I have emailed them. I really wish I'd done it sooner! Reviewed on: 6th June 2025

Supported me to put my life in line .

Supported me to put my life in line .lt relieved my anxiety of letters from lenders and debt collectors. Reviewed on: 6th June 2025

Peace of mind.

Peace of mind. Take the stress out of debts Reviewed on: 6th June 2025

Got me back on track financially.

I amounted quite a bit of debt with various companies, soon realised I had bitten off more than I could chew, getting help through StepChange did a world of good for my mental health and it won't be long now until I'm debt free. Reviewed on: 6th June 2025

Unbelievable stress free experience

Unbelievable stress free experience Reviewed on: 6th June 2025

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