Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (16792 reviews)

View other StepChange products

4.95

Based on 16,792 reviews, last reviewed 17th May 2026

99850% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They know how to help Was really struggerling after COVID, StepChange helped me put a good plan in place to get me back on track. Through there advice my finances in a much... Read more Reviewed on: 17th May 2026

Latest lowest rating:

2

Wouldn't recommend The customer service team I find to be very slow in responding, and I have sometimes had to send the same information a few times as they have clearly... Read more Reviewed on: 9th May 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (16792)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Fantastic help

If you're having financial difficulties, Step Change can help. Excellent, non judgemental advice relieves the mental stress of debt. Reviewed on: 13th July 2023

A lifeline for those in trouble

I cannot thank Step Change enough, they have changed my life with the help I have received from them in entering onto a debt management plan. They have helped me to break the cycle of getting into debt to pay debt with an affordable, monthly plan, which they have already amended in response to my landlord raising the rent by over £100! I've still got a way to go but I know that one day I'll be debt free, thanks to Step Change... Something I could never have envisaged before. Keep up the good work! Reviewed on: 13th July 2023

Feeling better in life

I pay money every month and I don't need to worry about it. People phoning me up all the time, not a lot of stress thank you step change Reviewed on: 13th July 2023

SENSATIONAL STEP CHANGE

Dear Sir or Madam, S UPER T hriving E xceptional P HENOMENAL C harming H ONORARY A WE-INSPIRING DIVINE N ationwide Superb Supportive G lorious Service for important finance. E MPLOYEES of EXCELLENCE ! SUPER, SUPERB, SENSATIONAL STEPCHANGE Reviewed on: 13th July 2023

Literally saved my life

Following struggles with Debt control, Stepchange supported me and relieved a lot of pressure from my shoulders. Reviewed on: 13th July 2023

Helped my anxiety so much

Stepchange has really helped me, I couldn’t phone my debt collectors and it was getting really out of hand. I simply applied and it has made a huge difference and really helps me when it comes to budgeting Reviewed on: 13th July 2023

Excellent help when needed

Good communication very helpful sorting my debts out can finally sleep a night. And if you have any problem or unsure about something they answer your question straight away when you contact them Reviewed on: 13th July 2023

Debt

Amazing charity.couldn’t of done it with out them Reviewed on: 13th July 2023

Very friendly and fantastically helpful.

Having found difficulty in managing my finances during the present time stepchange helped me ease the burden of everyday living. Reviewed on: 13th July 2023

Great help in supporting me with my debts

Stepchange were extremely understanding, non judgmental, and impartial in advising me on how to deal with my debts. They have helped remove a massive burden off my shoulders. Reviewed on: 13th July 2023

Alternative products

Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews
Debt Solutions
from Debt Movement 4.11 from 18 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub