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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1825 reviews)

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4.94

Based on 1,824 reviews, last reviewed 13th Mar 2026

145% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience. Excellent experience. Explained things well. Very friendly service. Reviewed on: 13th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1825)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Friendy Local Building Siociety

Always a helpful, polite efficient organisation. Reviewed on: 7th February 2023

Reassuring, helpful and efficient customer service

Always a very positive experience to visit the Suffolk Building Society! Staff are friendly, efficient, reassuring and professional. Highly recommend! Reviewed on: 7th February 2023

New Customer!

Opened a new account. Dealt with quickly and competently. Friendly staff. Reviewed on: 7th February 2023

Friendly local service that's second to none!

I started saving with the Suffolk Building Society when I first moved to East Anglia and I have never looked back! Their friendly service is second-to-none and it is so good to know they still have branches on the high street - please keep up the good work! - we need you now more than ever! Reviewed on: 7th February 2023

Very good customer service, some decent rates

I've been with Suffolk for years. Some savings rates (including mine) are good but others are not so competitive. Would love to see online banking introduced if only to be able to see my balance. Reviewed on: 7th February 2023

Efficient accessible service.

Very easy to contact, the phone is always answered promptly. Staff in the branches are very helpful. Reviewed on: 7th February 2023

Very Helpful

Nothing is too much bother, its very good customer service. Reviewed on: 7th February 2023

Friendly, local, personal

Opened a savings account for my son, it’s great that I can pop in on a weekend, staff are always friendly - seems much more personal and accessible than a high street bank. Reviewed on: 7th February 2023

Excellent service excellent staff

The staff are amazing I was impressed why they handled everything how they advise me what to do with my money I cannot praise them enough I’ll give them 10 out of 10 Reviewed on: 7th February 2023

Traditional banking

Providing helpful & friendly advice in branch & online, Suffolk building society is a credit to my home town & a taste of traditional banking on the high street. I’m a very satisfied saver! Reviewed on: 7th February 2023

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