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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,825 reviews, last reviewed 13th Mar 2026
149% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

Every thing was explained very satisfactory Every thing was explained very satisfactory Reviewed on: 13th March 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1825)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

5
High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024
Philip Spalding's avatar
Philip Spalding

A local and friendly Building Society

5
Whenever I visit a branch of the Suffolk Building Society I am made welcome and served efficiently. I have also enjoyed the activities and visits organised by the Society for members. Reviewed on: 26th January 2022
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Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review. We're glad to hear you're enjoying our service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Good service even through two years of pandemic

5
Good efficient friendly and helpful staff and services. Good choice of products. Reviewed on: 26th January 2022
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Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Best in Class

5
Professional and friendly customer service Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Great savings products and great staff

5
We both hold savings accounts and have been impressed with the choice available, as well as the patience, friendliness and helpfulness of the staff whenever we visit or phone with a query. Particular shout out to those at the Sudbury branch! Thank you very much. Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

ABSOLUTLEY

4
H WOULD NOT TAKE MY SAVINGS ANYWHERE ELSE THEY ARE EFFICIENT AND FRIENDLY Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Helpful and friendly

5
Always happy and able to resolve any issues. Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

friendly, helpful and professional.

4
The times we have needed to visit our branch we have always found the personal service, welcoming, friendly, helpful that has led to a thoroughly professional approach, concluding with the appropriate outcomes. Thanks Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We're delighted that you are enjoying the experience in our branch - we agree that the branch staff are really fantastic! Response date: 15th February 2022
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Suffolk Building Society, formerly Ipswich Building Society

Friendly, personal service

5
Good savings options from our local building society Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member

Excellent local building society

5
Friendly helpful staff, support their members with excellent organised discounted trips and visits and often some of the best savings rates. Support local community groups and organisation too. Reviewed on: 26th January 2022
Verified Member's avatar
Verified Member

Competitive interest rates

5
During these trying times of very low interest rates on savings products, Suffolk have maintained their competitive interest rates. Reviewed on: 26th January 2022
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Verified Member

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