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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,798 reviews, last reviewed 4th Mar 2026
134% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1798)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Helpful, Honest, Fair

5
Very clear information about accounts. Very helpful in helping me understand options with savings. Reviewed on: 2nd September 2025

Friendly, Local, Accessible

4
Like: Personal service, locally based, great rates. Reviewed on: 2nd September 2025

Very Good

5
First time visit. Very good and helpful, interest rate good and local. Reviewed on: 2nd September 2025

Friendly, Good, Reputation

5
Personal , Face to face service. Reviewed on: 2nd September 2025

Always very friendly

5
Always very polite and friendly. Reviewed on: 2nd September 2025

Competitive No Fuss

5
Laura is easy to understand and very professional in the interview, makes sure I am clear on the product and gives me the opportunity to ask questions. Reviewed on: 2nd September 2025

Very Professional

5
Friendly staff very welcoming and knowledgeable. Reviewed on: 2nd September 2025

Local, Efficient, Professional

5
Its local, convenient and good to talk to actual people. Reviewed on: 2nd September 2025

Very professional and Helpful

5
Excellent service and access, Well explained. Reviewed on: 1st September 2025

Competitive, Convenient, Friendly

5
Competitive interest rate for easy access savings. No mobile phone required as I do not own one. Very pleasant, "old style" service. No improvements I can thing of. Reviewed on: 1st September 2025

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