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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1800 reviews)

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4.94

Based on 1,798 reviews, last reviewed 4th Mar 2026

127% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative. Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1800)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Friendly, Clean, Approachable

Staff are welcoming, clean environment, Knowledge staff. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025

Its very good

We like having a passbook, the office is east to access, staff are very pleasant. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, especially with such a glowing review. We’re blushing! Response date: 15th July 2025

A lucky find

Extremely well received by Annie at my appointment today, very comfortable when we walked in to make an enquiry. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Annie and it’s made their day! Response date: 15th July 2025

Friendly family Feel

All good. Thank you for hot beverage. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025

Great customer service.

Very friendly and professional service. Lines of communication excellent and informative. Reviewed on: 2nd June 2025

Professional, Local, Society

Lovely to have a local branch with people you can talk too!. Reviewed on: 30th May 2025

Local, Friendly, Helpful

Very helpful, friendly, managed to get an appointment same day. Reviewed on: 30th May 2025

Welcoming, accessible, convenient

Location, easy access / availability, competitive saving. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025

Helpful Local

Friendly and professional and ono out doorstep, working well no need to change. Reviewed on: 30th May 2025

Friendly, Local, Values

Lovely to come in, have a cup of tea with friendly staff that enjoyed my dog in the appointment nothing to improve. Reviewed on: 30th May 2025

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