Smart Money People Logo

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,805 reviews, last reviewed 7th Mar 2026
134% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Charlotte D explained everything clearly and was ver... Charlotte D explained everything clearly and was very helpful and efficient Reviewed on: 7th March 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1805)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

5
Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Convenient, helpful, friendly

5
Helpful staff with the ability to tailor our requirements to needs. Reviewed on: 1st September 2024

Friendly, local

5
Friendly staff and a local branch. Reviewed on: 1st September 2024

Fair, accessible, good reputation

5
Local, human contact to ask questions, passbooks. Reviewed on: 1st September 2024

Fair, accessible, reputable

5
Local premises, handy contact, and passbooks. Reviewed on: 1st September 2024

In branch service review

5
Helpful, informative, very happy, lovely staff. Reviewed on: 1st September 2024

Helpful and explain the products

5
You can speak to someone that is helpful, knows their job and is not a computer. Reviewed on: 1st September 2024

Very good service

5
Excellent service and friendly staff. Reviewed on: 1st September 2024

Friendly, helpful, caring

5
Staff are friendly and welcoming. They are knowledgeable about the products and happy to help explain things. Reviewed on: 31st August 2024

Local, friendly, efficient

5
Michelle was so helpful and very pleasant. Please don't move from Princes Street!. Reviewed on: 31st August 2024

Professional, friendly, local

5
We needed to reshape our SBS savings to provide a resilient and accessible resource to meet possible demands sometime this year. Charlotte helped us decide and implement the appropriate changes. Reviewed on: 28th August 2024

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products