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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1805 reviews)

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4.94

Based on 1,805 reviews, last reviewed 7th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Charlotte D explained everything clearly and was ver... Charlotte D explained everything clearly and was very helpful and efficient Reviewed on: 7th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1805)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

In branch service review

The staff are polite, friendly and helpful. I was attended by Charlotte and she is definitely 10 stars. Reviewed on: 28th August 2024

Great customer service from Benny.

Great customer service from Benny. He was so helpful and provided clear communication throughout the whole process Reviewed on: 6th August 2024

They are excellent

It cannot be improved. Everyone at the Hadleigh branch are excellent. All the staff are excellent. They are all excellent. Reviewed on: 31st July 2024

Friendly, efficient and customer-centred

Staff always friendly and efficient. Reviewed on: 31st July 2024

Excellent service, brilliant help

Popped into my local branch and spoke to the assistant manager. The staff are the reason I opened the account. Reviewed on: 31st July 2024

Brilliant, fantastic, great

The staff are so brilliant and just so friendly. Reviewed on: 31st July 2024

Welcoming, helpful, efficient

Just opened an account - very helpful and pleasant staff. Reviewed on: 31st July 2024

Traditional, fair, local

Friendly, informative and professional. Reviewed on: 26th July 2024

Personal service

Personal service and their local focus is great!. Reviewed on: 18th July 2024

Face-to-face service

Local to us. Excellent to speak to a knowledgeable person rather than a robot. Reviewed on: 15th July 2024

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