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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

24% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

starting an account

we went in to open an account and rachel was excellent Reviewed on: 11th August 2023

Safe, friendly, reliable

Very impressive customer service from all the staff. Tracey was excellent, so helpdul, professional and knowledgeable. I liked the range of savings offered and the details were explained to me thoroughly. I liked being offered a drink and the personal face-to-face service. Reviewed on: 12th March 2025

Very good

Personal experience and human contact. Reviewed on: 12th March 2025

Friendly, helpful, informative

We needed a savings account and we were helped accordingly. Reviewed on: 12th March 2025

Local, helpful, reliable

We have many years experience of Suffolk Building Society. We like the fact that they are local and they are always friendly and helpful. Reviewed on: 11th March 2025

Very very good

Staff are always very polite and helpful. Reviewed on: 11th March 2025

Safe convenient, friendly

Maybe more branches needed - otherwise very satisfied. Reviewed on: 11th March 2025

Friendly, experienced and helpful

Very informative and very helpful. I like going to a branch and talking to someone face-to-face. Reviewed on: 11th March 2025

Helpful, polite, friendly

Great service, very helpful and able to explain account to the full. Reviewed on: 11th March 2025

Brilliant, thank you

Brilliant load of information. Really good advice and friendly staff. Reviewed on: 11th March 2025

In branch service review

Fantastic, a great branch and very friendly service. Reviewed on: 11th March 2025

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