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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1521 reviews)

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4.98

Based on 1,521 reviews, last reviewed 31st Jan 2026

25400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Callum was very helpful Callum was very helpful, made everything easy to understand and put my mind at ease. Reviewed on: 31st January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1521)

Review of the Tembo Money, Mortgage Broker:

First-time buyers

As first-time buyers, we were a bit nervous, but Jack and Chelsea made the whole process so much easier. They were friendly, patient, and incredibly helpful every step of the way. We couldn’t have asked for better support! Reviewed on: 22nd April 2025

Super helpful and available

The team were so helpful and so quick at responding throughout the entire process. Reviewed on: 24th January 2026

Adding friendliness to financials

Let’s start with the products. Tembo offer incredibly competitive savings accounts and offer a modern phone app in order to manage everything; the perk of the bonus lottery for referrals is a fun way of sharing the message. Then, Tembo offer a simple way of tracking your mortgage, and they waive fees for remortgaging if you have a savings account with them; it’s truly a no brainer. Now, let’s move on to the people. I would not have expected financial experts to be so friendly and so communicative from the get go, Jessica Eley and Elly Bradshaw have made us feel like VIPs, have explained everything so clearly and really made the process of remortgaging friendly and stress-free. Thank you. Reviewed on: 24th January 2026

Amazing support and advice.

I have been saving money via my ISA in tembo. Also using the mortgage broker service. My experience has been amazing with Billy. He has helped and given some amazing advice and support. Reviewed on: 24th January 2026

Very structured team looking after you in the proces...

Very structured team looking after you in the process and great communication. Reviewed on: 24th January 2026

Thank you Emma. Roger and Julie.

I’ve come here to review Emma. Outstanding, lovely, helpful, friendly, careful, conscientious, diligent, professional, wonderful - the list goes on. Miss Furmston you are the biggest asset to this company and I hope that you get the appreciation you deserve. Roger and Julie. Reviewed on: 23rd January 2026

Good experience thanks to Emma mainly

As a first time buyer with a bit of an interesting credit history I was relieved to work with a broker without judgement. I had the pleasure of dealing with Emma Furmston as my case manager and she was very knowledgable and informative, helping me with enthusiasm all the way though to completion. Hopefully you are still working for Tembo when I get to buy my next home Emma. Reviewed on: 23rd January 2026

Worked with Tembo, excellent!

Worked with Tembo, excellent! Big thank you to Christianna and Ruth (broker). Reviewed on: 23rd January 2026

The world needs more Emma’s!

From start to finish, we had a smooth ride and Emma provided constant updates whenever we needed reassurance, and handled all our wobbles in a professional and speedy manner. Thank you so much from Alex and Tracy! Reviewed on: 23rd January 2026

Excellent service

Excellent service from speaking to Peter and then being passed by his Case Manager Gemma Reviewed on: 23rd January 2026

Poppy was incredibly helpful and knowledgable

Poppy was incredibly helpful and knowledgable Reviewed on: 23rd January 2026

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