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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1258)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Fantastic company!

The team is brilliant! They always kept us in the loop with what was happening and always responded to our queries. They explained things extremely efficiently leaving us fully confident in what they said. Reviewed on: 24th March 2025

Thank you Andy and Callum!

Andy and Callum were absolutely amazing the entire process - their responsiveness and accessibility, knowledge, and client care was next to none. I felt reassured every step of the way and informed of what would happen next. The Tembo website and app is sleek and easy to use - I have no doubt I will be using them again in future for my remortgage and will recommend them to friends! Reviewed on: 23rd March 2025

Saul and Jodie were absolutely brilliant.

Saul and Jodie were absolutely brilliant. They guides us through the process and answered all our questions. With their help, we've secured our mortgage! We would highly recommend their services. Thank you Saul and Jodie! Reviewed on: 22nd March 2025

Excellent company, cannot recommend them enough!

Excellent company, cannot recommend them enough! Chelsea and Jack were great throughout the whole process, just quick responses with all the information we required. Reviewed on: 22nd March 2025

Excellent Advice

We were seeking an interest only repayment mortgage but our age was proving to be a serious obstacle. We contacted Tembo and spoke to Luke Bustin and Ellie Bradshaw who from the outset were confident and reassuring. Throughout the process they were patient, supportive and in spite of setbacks always retained a positive attitude. They managed to secure the perfect mortgage product for us and at a highly competitive rate. We have no hesitation in recommending Tembo to anyone. Reviewed on: 22nd March 2025

Everything went smoothly using Tembo as my mortgage...

Everything went smoothly using Tembo as my mortgage broker. I had Helena and Jodie. It was quite a quick process and I had my mortgage offer just over 3 weeks after the application was made. Tembo seem to have access to a good range of mortgage lenders. I previously tried to go with an independent, more local broker but found they didn’t have access to as many lenders. Tembo is more expensive than other brokers, but I felt that it was worth it to have a hassle free experience. Reviewed on: 21st March 2025

Claudia and Chelsea at Tembo - Great team.

Claudia and Chelsea handled everything from start to finish. Clearly identified the process, kept me informed regulalry and provided a very professional service. I was very happy with the product offered and then very impressed with the journey from application through to the final offer. I would strongly recommend using Tembo. Reviewed on: 21st March 2025

Brilliant service

My mortgage broker was brilliant from start to finish. Answered all my questions and supported me the whole way through the process. Katelyn was very personable and put me totally at ease as a first time buyer. She even reached out to my solicitor when we had issues regarding their service. Would highly recommend Tembo, well worth the fee. Reviewed on: 21st March 2025

Honestly couldn’t have asked for a better mortgage b...

Honestly couldn’t have asked for a better mortgage broker. Jack Dolphin and Chelsea Parkins were fantastic. They made the process really easy to understand. They were both super patient, responsive and helped me secure a mortgage quicker than I anticipated. Reviewed on: 21st March 2025

Amazing Support from Callum & Beth!

As a first time homebuyer, the process can feel overwhelming, but Callum and Beth have been incredibly patient, supportive, and knowledgeable every step of the way. They took the time to guide us through everything, answering all our questions and making sure we understood the process. Their quick responses to emails and willingness to go the extra mile made such a difference. We truly appreciate everything they’ve done for us. Highly recommend their services to anyone looking for a smooth and stress free experience! Thank you, Callum and Beth. Reviewed on: 20th March 2025

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