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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2160 reviews)

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4.98

Based on 2,160 reviews, last reviewed 15th Mar 2026

87900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent customer service, highly recommend! Throughout my mortgage experience, I was extremely well looked after. My mortgage advisor Andy Shead and my mortgage case manager Callum Doherty were ... Read more Reviewed on: 15th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2160)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Tembo was the only company able to offer a solution

Tembo was the only company able to offer a solution, after I had been out of the UK for 25 years Reviewed on: 14th February 2024

Faultless Service

The most important thing for us was Tembo's patience and quick responses. We had a lot of questions, and they happily answered them all. Reviewed on: 14th February 2024

Brilliant service, start to finish

I was recommended Tembo through a colleague and was surprised at how quick they were at setting up the initial calls to get us started. This was important as we were close to making an offer on a property and didn't want to miss out. We were in contact with Olivia who talked us through the mortgage and property buying process from start to finish which was very helpful as first time buyers. Her approach was very personal and we appreciated how quick she was at responding to our numerous questions throughout the process. The mortgage rates changed multiple times whilst we were waiting for exchange and Tembo were able to transfer us to a better rate in an efficient way. They actually secured better rates before they were visible on sites such as compare the market. Overall I would recommend Tembo to anyone looking for a mortgage or general advice. Reviewed on: 14th February 2024

Geraldine was absolutely fantastic from start to fin...

Geraldine was absolutely fantastic from start to finish during the process of getting me a mortgage. I was originally using a mortgage broker called Fairstone, recommended to me by L&G homes. They hit a dead end with lenders and that’s when I came across Tembo. Geraldine was extremely efficient in getting me offers and within a matter of days found a lender (I should mention that I have a settled default on my credit score). To my amazement the loan offer Geraldine managed to get me was from the same bank that I had 6 months worth of missed payments to. This review still doesn’t do Tembo justice and I would recommend them to everyone and anyone. These guys really will get you a mortgage if you are struggling! 5 Reviewed on: 14th February 2024

Great service. Best rate. Quick, responsive.

Service above & beyond. Best rate. Responsive & easy to work with. Reviewed on: 14th February 2024

Perfect service

Thanks to Tembo we have managed to secure a mortgage for our first home as a family. Our advisor Olivia went above and beyond to help us find the right deal for us which was difficult as two self employed people. Thank you Olivia and Tembo!! Reviewed on: 14th February 2024

Excellent correspondence and great advice.

Excellent correspondence and great advice. Made the whole process swift, easy and stress free. Reviewed on: 14th February 2024

Brilliant

Really excellent customer service, above and beyond what we expected and hugely reduced the stress of a difficult purchase Reviewed on: 14th February 2024

Very helpful, exactly the help we needed, good value.

Very helpful, exactly the help we needed, good value. Reviewed on: 14th February 2024

I had an excellent experience with Andy.

I had an excellent experience with Andy. Like most people, I have absolutely no idea about mortgages or how it might work when I was buying my flat mate out of her share of the property. Andy was supportive and responsive the whole way through the process, which I am hugely grateful for. Reviewed on: 14th February 2024

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