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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1733 reviews)

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4.98

Based on 1,733 reviews, last reviewed 3rd Mar 2026

46500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing & Stress Free One of the things you're told in life is buying a house can be extremely stressful, thankfully due to Tembo Money and in particular Kane Garrett & Cal... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1733)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Incredible experience buying my first property.

Incredible experience buying my first property. Everything was made extremely easy for me and the level of support was unmatched Reviewed on: 22nd January 2026

Jason Thuku from Tembo was very helpful and supportive

Jason Thuku from Tembo was very helpful and supportive in helping us find the mortgage. He explained everything in easy to understand terms. He and his team kept us updated throughout the whole process. Our first purchase attempt fell through, but the team was able to use our data and without problems offered us a second great mortgage. Reviewed on: 22nd January 2026

Prompt answer to queries, professional approach of e...

Prompt answer to queries, professional approach of everyone I spoke to. Reviewed on: 22nd January 2026

Great support from the team, helping me through all...

Great support from the team, helping me through all the stages of mortgage application Reviewed on: 22nd January 2026

Sophie and Elly were fantastic for us as first time...

Sophie and Elly were fantastic for us as first time buyers and really set our mind at rest throughout the process. Other brokers were cold and you could tell we were just a number to them. Sophie and Elly showed not all are like that! Reviewed on: 22nd January 2026

Good communication and good deal

I received free advice as I had a lifetime ISA. The broker was polite and helpful and helped me secure a good deal. Reviewed on: 22nd January 2026

Good fast response time, very helpful

Good fast response time, very helpful Reviewed on: 22nd January 2026

Excellent service

They were so helpful. I had lots of questions and they were always there to help. They took care of everything. Reviewed on: 22nd January 2026

Matt and Gemma very professional

Matt and Gemma very professional Reviewed on: 22nd January 2026

Excellent

Excellent service by Tara as she's really looking after the case thoroughly Reviewed on: 22nd January 2026

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