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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1571 reviews)

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4.98

Based on 1,571 reviews, last reviewed 6th Feb 2026

30400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Best money spent for a remortgage! We were so nervous going into this whole remortgage process for many reasons, but Claudia and Chelsea were both fantastic! From the start to the end ... Read more Reviewed on: 6th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1571)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Callum was very helpful

Callum was very helpful, made everything easy to understand and put my mind at ease. Reviewed on: 31st January 2026

Thank you Luke and Elly

Amazing service, really quick and efficient replies from both Luke and Elly. Felt really well taken care of, offered multiple choices best suited to us. Reviewed on: 30th January 2026

Top class and trustworthy

Dominic and then Amy helped us at every step of the way, always replied very quickly and always with helpful advice. we were put at ease and quickly developed trust and confidence. No question was too small and overall really impressive from start to finish. Reviewed on: 30th January 2026

outstanding service, knowledge and communication

Outstanding service and knowledge from the start (Helena & Poppy for mortgage application & Wendy for financial security advice) all questions were answered without any issues, great support and advise and excellent communication. I had a very short time window to re-mortgage, but all the necessary aspects were in place within a couple of days, and all done with a smile. Highly recommend. Reviewed on: 30th January 2026

Great Experience From Bethany & Callum

We experienced an amazing service first from Bethany who was really patient with us while we searched for a house. She provided clear information and guidance. Then once we found the house we wanted Callum worked at a tremendous pace. Within less than a fortnight of viewing the property we had a mortgage offer. Everything went so smoothly and quickly. Reviewed on: 30th January 2026

We had such a positive experience with Tembo.

We had such a positive experience with Tembo. Our first contact was Bethany, she was really easy to talk to and showed great patience with us as first time buyers who didn't really know the process or what to expect. Once we had found a house and had an offer accepted, Bethany worked quickly to get our mortgage application in and was very helpful and professional. Once our mortgage application was submitted we were then looked after by Callum. He kept us updated every step of the way and a week later was able to tell us the good news that our mortgage had been approved. Highly recommend Tembo for first time buyers. Reviewed on: 30th January 2026

Perfect Helpers!

Sophie and Elly were fantastic and talking me though the process and answering all the questions I had. As a first time buyer it was very scary for me but they were both on hand whenever I needed to contact them and they kept me updated as soon as they could. Couldn't ask for better help. Reviewed on: 30th January 2026

Excellent support and communication

Cannot fault the support I had from both Advisor Jess and Broker Elly. Incredibly supportive from the first conversation, explaining things in detail but keeping it simple for my first time buyers brain, and keeping communication channels open - answered questions with honesty and encouragement. Thank you both! Reviewed on: 30th January 2026

I'm amazed at how quick and smooth the process was.

I'm amazed at how quick and smooth the process was. Rob was very professional and very efficient! Reviewed on: 30th January 2026

. Best broker ever!!!

Luke and Elly, were amazing helping me. Their product knowledge was vast. If I had any concerns their prompt information put me at ease straight away. Nothing was too much for them, they went over and above to get me what I needed. Reviewed on: 30th January 2026

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