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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1897 reviews)

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4.98

Based on 1,897 reviews, last reviewed 6th Mar 2026

62100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

4

Dealing with Tembo was stress free and helped me nav... Dealing with Tembo was stress free and helped me navigate the house buying process. Reviewed on: 6th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1897)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

First-time buyers

As first-time buyers, we were a bit nervous, but Jack and Chelsea made the whole process so much easier. They were friendly, patient, and incredibly helpful every step of the way. We couldn’t have asked for better support! Reviewed on: 22nd April 2025

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

Exceptional service.

Exceptional service. Found the best deal possible and were a lot better then my previous mortgage advisor. Reviewed on: 22nd April 2025

Made the whole process really easy with communicatio...

Made the whole process really easy with communication all the way through - as a first time buyer - I could not have asked for better - Thank you Chelsea and Kurt! Reviewed on: 22nd April 2025

Both Jack and Chelsea were fantastic.

Both Jack and Chelsea were fantastic. They got me a mortgage offer very quickly and kept me updated for the entire process. I would highly recommend Tembo Reviewed on: 22nd April 2025

Both Jack and Chelsea have been great and helpful on...

Both Jack and Chelsea have been great and helpful on our journey for our new house! We had to make many changes along the way from the house we are buying to the mortgage rates. You can trust them with being available whenever you need and being transparent about everything! Thank you for for services. Reviewed on: 21st April 2025

First time buyers - Rhys & Callum review

I would highly recommend Tembo to anyone looking for a simple and smooth service. Rhys and Callum were both very helpful in explaining everything clearly and they really put us at ease as first time buyers. I had a LISA with Tembo so got to use their mortgage brokerage service for free, which was a huge bonus ! Reviewed on: 21st April 2025

5 star service from Ruth and Jess

5 star service from Ruth and Jess Reviewed on: 21st April 2025

Tembo's mortgage broker service

I had a brilliant experience with Tembo, thanks to the fantastic support from Hayley and Jessica. From the very beginning, they were professional, friendly, and incredibly helpful. They explained everything clearly and made the whole mortgage process so much less stressful. I felt really supported throughout, and nothing was ever too much trouble. Reviewed on: 21st April 2025

I don’t usually make the time to leave reviews but i...

I don’t usually make the time to leave reviews but in this scenario I would feel rude not to. As a nervous buyer I had tons of questions which might be annoying for some, but Jess from Tembo answered my calls on the daily and reassured me completely each time, and our discussions felt more like getting advice from a friend! She put me completely at ease and now I have got my mortgage offer from NatWest and can relax! Reviewed on: 21st April 2025

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