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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1713 reviews)

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4.98

Based on 1,713 reviews, last reviewed 27th Feb 2026

44500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Being more mature customers and being digital dinosa... Being more mature customers and being digital dinosaurs we were very nervous using an on line broker, however we needn't have worried from the beginni... Read more Reviewed on: 27th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1713)

Review of the Tembo Money, Mortgage Broker:

Would highly recommend Tembo.

Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a breeze. We were not expecting to get a mortgage offer issued so soon, but the process was a lot faster than expected thanks to those at Tembo. Reviewed on: 8th April 2025

Excellent throughout the whole process

From the very start, the team at Tembo were excellent. They offered excellent advice and helped us secure a mortgage which we had previously not had success with. The communication from the team was excellent and we were also able to schedule meetings at really convenient times. The platform was great and easy to navigate. I would wholeheartedly recommend Tembo to anyone looking to find a mortgage. Reviewed on: 19th February 2026

Highly Recommend

Hayley and Poppy were fantastic. Reviewed on: 19th February 2026

I have only positive things to say about the Tembo t...

I have only positive things to say about the Tembo team. They were clear, friendly and professional throughout the whole process. I will be recommending them to anyone I know who can use the service as I can't fault it. Reviewed on: 19th February 2026

Tembo made the process simpler and stress free.

Tembo made the process so much simpler and stress free. Having a full time job and having the support of Jessica and Gemma made the world of a difference. They kept us updated throughout, answered any questions and was able to fit around our work schedule. Even though they found us a great deal, when a better one came up they offered it us straight away, explaining the difference and giving us the option. Would highly recommend. Reviewed on: 19th February 2026

Kim and Gemma were great and guided the whole process!

Kim and Gemma were great and guided the whole process! Reviewed on: 19th February 2026

Jess and Elly have been incredibly helpful from the...

Jess and Elly have been incredibly helpful from the get go. Responsive with any queries we’ve had and put our mind at ease throughout the process. Reviewed on: 18th February 2026

Luke and Gemma were extremely helpful with discussin...

Luke and Gemma were extremely helpful with discussing my options and helping me at every stage to progress my mortgage. Very much appreciated and process was easy from start to finish. I was kept informed and updated at every stage. Reviewed on: 18th February 2026

Brilliant from start to finish!

Brilliant from start to finish, I personally didnt have the greatest credit score but rachel and Emma still managed to get myself and my family our dream home at a very very nice monhtly price! Couldn't recommend more! Reviewed on: 18th February 2026

From the very beginning Matt & Elly have been exempl...

From the very beginning Matt & Elly have been exemplary. Matt was extremely patient and very knowledgeable. Elly did a great job of keeping me in the loop with the progress of my application Reviewed on: 18th February 2026

First time mortgage buyer

Buying my first house I pretty much had no idea what i was doing. I knew i was ready to take that step, I had found a house that I liked but I didn't know what to do next. Gemma and Jessica @ tembo made my life so easily it really felt like I didn't do anything at all. They helped me with everything- every stupid question that I had they had an answer for, they gave me great advice not just from a mortgage point of view but personally too. They have a really good portal set up that I effortlessly uploaded all of my documents to and they bullet pointing me all the information they needed. They kept checking in on me with every new step and was available at all times if I needed anything. I'm not sure if buying a house is normally this easy as its my first time but they really did make my life so simple. Reviewed on: 18th February 2026

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