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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1435 reviews)

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4.97

Based on 1,435 reviews, last reviewed 24th Jan 2026

16800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Great experience as a first timer This was my first time applying for a mortgage in the UK, and Paul and Tia made what could have been an intimidating experience painless and hassle-fr... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1435)

Review of the Tembo Money, Mortgage Broker:

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

Brilliant experience all round.

Brilliant experience all round. Elly and Luke in particular were stars and have recommended to friends and colleagues :) Reviewed on: 22nd January 2026

Great service from Matt and Gemma.

Great service from Matt and Gemma. Matt reached out to me following a speculative re-mortgage enquiry I made on Tembo's website. I felt confident straight away from that conversation tnat he could help get the right deal for me. I was already a savings customer so the broking service was free. He found me a great deal based on what I'd explained I'd needed and actioned everything needed on my behalf quickly and efficiently resulting in a formal mortgage offer in only a couple of days. Gemma was also very helpful with any queries I've had along with the way with the mortgage process. Reviewed on: 22nd January 2026

We have just brought our first house and the team at...

We have just brought our first house and the team at Tembo were very friendly and made the experience really enjoyable. Thank you very much!!! Reviewed on: 22nd January 2026

Great job, carried out - didn’t like having to add m...

Great job, carried out - didn’t like having to add more to this review though . Poor review experience! Reviewed on: 22nd January 2026

Retirement Solutions made Easy

Quick and helpful response to requested retirement mortgage with positive and clear paperwork and timelines. Reviewed on: 22nd January 2026

Excellent service - thank-you.

Stress free and straight forward process from start to finish, helpful staff who couldn't do enough and made it all easy throughout. Would highly recommend. Reviewed on: 22nd January 2026

From start to finish the whole team were extremely s...

From start to finish the whole team were extremely supportive and reassuring. My first call I was nervous I wouldn’t even be able to get a mortgage at all, now I’m happily in my forever home Reviewed on: 22nd January 2026

Effective communication with efficient staffs

Effective communication with efficient staffs Reviewed on: 22nd January 2026

helpful, responsive, and quick

Very helpful, responsive, and quick throughout the whole process. They took the time to understand our situation and managed to find a mortgage option that worked for us when our choices were limited. The rate was slightly higher than some other brokers, but given our circumstances, we were happy to proceed. Overall, a great and smooth experience. Reviewed on: 22nd January 2026

Great service, easy and straight foward

Great service, easy and straight foward Reviewed on: 22nd January 2026

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