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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.97 (1968 reviews)

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4.97

Based on 1,968 reviews, last reviewed 7th Mar 2026

69000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent service from Hayley and Tia. Excellent service from Hayley and Tia. They provided helpful and friendly advice, always willing to answer any questions and made the whole process ve... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1968)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

We have had an amazing experience with Matt Thomas a...

We have had an amazing experience with Matt Thomas and Elly Bradshaw at Tembo, they were so helpful and knowledgeable on every step of the process we went through with quick replies and great communication! Cannot fault either of them for anything, would highly recommend this company for anyone looking for an ISA provider or mortgage advice, would have been lost without them, thanks again guys! Reviewed on: 7th April 2025

Jason and Jodie

Had a great experience with Jason and Jodie who walked me through the process of obtaining my mortgage. They answered every question I asked, even if it was silly. Reviewed on: 7th April 2025

Claudia and Chelsea provided excellent service

Claudia and Chelsea provided excellent service in arranging my remortgage. They were professional, efficient, and kept me updated and informed throughout the entire process. Everything was handled smoothly and with great attention to detail. I’m really pleased with how it all went and would definitely recommend them to anyone looking for reliable and friendly mortgage support. Reviewed on: 6th April 2025

''Why it's the best''

I had a fantastic experience with Tembo Money for my Re- Mortgage. Jack and Chelsea were incredibly helpful. The service was fast and efficient really stood out. I would highly recommend Tembo Money. Reviewed on: 5th April 2025

Excellent service all round.

Excellent service all round. Nothing to too much trouble. Very professional and friendly Reviewed on: 3rd April 2025

Fantastic services from Billy and Jodie at Tembo Money

I had a fantastic experience working with Billy Georgiu and Jodie Coxell at Tembo Money for my mortgage application. As a first-time immigrant buyer with no prior experience or knowledge of the UK housing market and processes, I had a lot of (often daft!) questions. Billy was exceptional in handling them all with patience, clarity, and professionalism, making the entire process far less daunting. Once my application was submitted, Jodie ensured I received timely updates, keeping me informed at every stage. Their combined expertise and support made what could have been an overwhelming process feel smooth and manageable. Now that I have my mortgage offer in hand, I’m hopeful for the same level of support as I move towards completion. Highly recommend Tembo Money and their amazing team to anyone navigating the mortgage process, especially first-time buyers like myself! Reviewed on: 2nd April 2025

Excellent Arg and Jodie were efficient and professio...

Excellent Arg and Jodie were efficient and professional and the process was very well coordinated with no issues Reviewed on: 1st April 2025

Arj and Jodie at Tembo

Both Arj and Jodie have been very friendly and attentive throughout. Response to emails has been consistently helpful and timely, and the process has felt super smooth! Thank you for helping us out Reviewed on: 1st April 2025

Rob and Jess the best of the BEST.

Rob and then Jess were there for us when the going got tough and they excelled got tough themselves and came up with the right mortgage for us. Reviewed on: 1st April 2025

Fantastic experience using Tembo

Fantastic experience using Tembo for first time buyer mortgage with Jess and Paul. Couldn't be more helpful and kept us up to date with progression of application. Reviewed on: 1st April 2025

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